[{"data":1,"prerenderedAt":527},["ShallowReactive",2],{"document-collection-history-for-delinquent-account-D185":3},{"document":4,"label":21,"preview":11,"thumb":22,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":23,"breadcrumb":27,"related":35,"customDescModule":181,"customdescription":6,"mdFm":182,"mdProseHtml":526},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":16,"keywords":15},"Delinquent Account Collection History Name: Phone: Address: Contact: Phone: Date Account Opened: Date Delinquent File Started: ",null,"Collection History for Delinquent Account","1",513,"doc","https://templates.business-in-a-box.com/imgs/1000px/collection-history-for-delinquent-account-D185.png","https://templates.business-in-a-box.com/imgs/250px/185.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#185.xml",{"title":15,"description":6},"collection history for delinquent account",[17,20],{"label":18,"url":19},"Credit & Collection","/templates/credit-collection/",{"label":18,"url":19},"Collection History for Delinquent Account Template","https://templates.business-in-a-box.com/imgs/400px/185.png",[24,17,20],{"label":25,"url":26},"Templates","/templates/",[28,29,32],{"label":25,"url":26},{"label":30,"url":31},"Finance & Accounting","/templates/finance-accounting/",{"label":33,"url":34},"Collections & Debt Recovery","/templates/collections-and-debt-recovery/",[36,40,44,48,52,56,60,64,68,72,76,80,84,104,119,134,148,167],{"label":37,"url":38,"thumb":39,"extension":10},"Transmittal of Account to Collection Agency","/template/transmittal-of-account-to-collection-agency-D240","https://templates.business-in-a-box.com/imgs/250px/240.png",{"label":41,"url":42,"thumb":43,"extension":10},"Notice of 10 Day Before Collections on Delinquent Account","/template/notice-of-10-day-before-collections-on-delinquent-account-D219","https://templates.business-in-a-box.com/imgs/250px/219.png",{"label":45,"url":46,"thumb":47,"extension":10},"Collection Letter_By Collection Agency","/template/collection-letter_by-collection-agency-D192","https://templates.business-in-a-box.com/imgs/250px/192.png",{"label":49,"url":50,"thumb":51,"extension":10},"Collection Letter_Final","/template/collection-letter_final-D194","https://templates.business-in-a-box.com/imgs/250px/194.png",{"label":53,"url":54,"thumb":55,"extension":10},"Collection Letter_Initial","/template/collection-letter_initial-D197","https://templates.business-in-a-box.com/imgs/250px/197.png",{"label":57,"url":58,"thumb":59,"extension":10},"Collection Report","/template/collection-report-D199","https://templates.business-in-a-box.com/imgs/250px/199.png",{"label":61,"url":62,"thumb":63,"extension":10},"Transmittal for Collection","/template/transmittal-for-collection-D239","https://templates.business-in-a-box.com/imgs/250px/239.png",{"label":65,"url":66,"thumb":67,"extension":10},"Collection Instructions to Lawyers","/template/collection-instructions-to-lawyers-D186","https://templates.business-in-a-box.com/imgs/250px/186.png",{"label":69,"url":70,"thumb":71,"extension":10},"Collection Letter_Clerical Errors","/template/collection-letter_clerical-errors-D193","https://templates.business-in-a-box.com/imgs/250px/193.png",{"label":73,"url":74,"thumb":75,"extension":10},"Collection Letter_Referral to Agency","/template/collection-letter_referral-to-agency-D198","https://templates.business-in-a-box.com/imgs/250px/198.png",{"label":77,"url":78,"thumb":79,"extension":10},"Collection Letter_Follow-Up","/template/collection-letter_follow-up-D195","https://templates.business-in-a-box.com/imgs/250px/195.png",{"label":81,"url":82,"thumb":83,"extension":10},"Conversion of Account to COD","/template/conversion-of-account-to-cod-D201","https://templates.business-in-a-box.com/imgs/250px/201.png",{"description":85,"descriptionCustom":6,"label":86,"pages":87,"size":9,"extension":10,"preview":88,"thumb":89,"svgFrame":90,"seoMetadata":91,"parents":93,"keywords":92,"url":103},"EMPLOYMENT AGREEMENT - AT WILL EMPLOYEE This Employment Agreement for \"At Will\" Employee (the \"Agreement\") is made and effective this [DATE], BETWEEN: [EMPLOYEE NAME] (the \"Employee\"), an individual with his main address at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Corporation\"), an entity organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS In consideration of the covenants and agreements herein contained and the moneys to be paid hereunder, the Corporation hereby employs the Employee and the Employee hereby agrees to perform services as an employee of the Corporation, on an \"at will\" basis, upon the following terms and conditions: APPOINTMENT The Employee is hereby employed by the Corporation to render such services and to perform such tasks as may be assigned by the Corporation. The Corporation may, in its sole discretion, increase or reduce the duties, or modify the title and job description, of the Employee from time to time, and any such increase, reduction or modification shall not be deemed a termination of this Agreement. ACCEPTANCE OF EMPLOYMENT Employee accepts employment with the Corporation upon the terms set forth above and agrees to devote all Employee's time, energy and ability to the interests of the Corporation, and to perform Employee's duties in an efficient, trustworthy and business-like manner. DEVOTION OF TIME TO EMPLOYMENT The Employee shall devote the Employee's best efforts and substantially all of the Employee's working time to performing the duties on behalf of the Corporation. The Employee shall provide services during the hours that are scheduled by the Corporation management. The Employee shall be prompt in reporting to work at the assigned time. NO CONFLICT OF INTEREST Employee shall not engage in any other business while employed by the Corporation. Employee shall not engage in any activity that conflicts with the Employees duties to the Corporation. Employee shall not provide any service or lend any aid or assistance to any party that competes with the services offered by the Corporation. Employee shall not provide any services to clients or prospective clients of the Corporation outside of the provision of services for the Corporation, whether such services are provided with or without compensation or remuneration. CORPORATION PROPERTY Employee acknowledges and agrees that while employed by the Corporation the Employee may be provided with use of computer equipment and other property of the Corporation. The use and possession of the such items shall be subject to any policies, requirements or restrictions established by the Corporation. Such items may only be used in performance of the Employee's duties for the corporation. On request of the Corporation, the Employee shall immediately deliver any such items to the Corporation. Upon termination of employment, Employee shall have the affirmative duty to return any such item to the Corporation whether a request is made or not. The obligation to return Corporation property shall extend and include any and all work product, client property, proprietary rights, intangible property, and all other property of the corporation regardless of the form or medium. COMPENSATION The Corporation shall pay the Employee such hourly compensation as determined by the Corporation. Payment shall be at the same time as the Corporations usual payroll to other employees. BONUS & BENEFITS Payment of any bonuses shall be at the complete discretion of the Corporation. No guarantee or representation that any bonuses will be paid has been made to the Employee. Standard benefits that are provided to other non-management employees shall be offered to the Employee, subject to the Corporation's policies and the terms and conditions of such benefits. WITHHOLDING All sums payable to Employee under this Agreement will be reduced by all federal, state, local, and other withholdings and similar taxes and payments required by applicable law. QUALIFICATIONS OF EMPLOYEE The employee shall satisfy all of the qualification that are established by the Corporation. TERM OF AGREEMENT There shall be no guaranteed term of employment. Employer acknowledges and agrees that Employee shall be an \"At Will\" Employee and that Employee's employment may be terminated at any time by the Corporation, with or without cause. FEES FROM EMPLOYEE'S WORK The Corporation shall have exclusive authority to determine the fees, or a procedure for establishing the fees, to be charged to clients by the Corporation for services that are provided by the Employee. All sums paid to the Employee or the Corporation in the way of fees, in cash or in kind, or otherwise for services of the Employee, shall, except as otherwise specifically agreed by the Corporation, be and remain the property of the Corporation and shall be included in the Corporation's name in such checking account or accounts as the Corporation may from time to time designate. CLIENTS AND CLIENT RECORDS The Corporation shall have the authority to determine who will be accepted as clients of the Corporation, and the Employee recognizes that such clients accepted are clients of the Corporation and not the Employee. All client records and files of any type concerning clients of the Corporation shall belong to and remain the property of the Corporation, notwithstanding the subsequent termination of the employment. POLICIES AND PROCEDURES The Corporation shall have the authority to establish from time to time the policies and procedures to be followed by the Employee in performing services for the Corporation. This may include, but is not necessarily limited to, employment policies, computer use policies, Internet access policies, email policies, and all other policies, procedures, directives, and mandates established by the Corporation, whether or not in written form or formally adopted. Employee shall abide by the provisions of any contract entered into by the Corporation under which the Employee provides services. Employee shall comply with the terms and conditions of any and all contracts entered by the Corporation. TERMINATION Employee acknowledges and agrees that Employee is an \"at will\" employee of the Corporation. As such, no term of employment is created hereby and employee may be terminated at any time in the sole discretion of the Corporation, whether there exists any cause for termination or not. CREATIONS AND INVENTIONS Employee acknowledges and agrees that any and all work product of the Employee that is conceived or created during the Employee's employment with the Corporation is the exclusive property of the Corporation. This shall include any and all copyrights, trade secrets, confidential information, patents, trademarks, trade dress, ideas, concepts, plans, business plans, business concepts, techniques, inventions, drawings, artwork, logos, graphics, web pages, databases, software, programs, CGI's, plug ins, applications, brochures, inventions, marketing plans and concepts, and all other ideas and work product of the Employee. The Employee acknowledges and agrees that all creations shall be \"works made for hire\" as defined in the [ACT OR CODE]. Notwithstanding the fact that this material may be considered to be a work made for hire, Employee agrees, during Employee's employment and thereafter, which covenant shall survive any termination of the employment relationship, to execute any and all documents requested by the Corporation to confirm the Corporation's ownership and control of all such material, including but not limited to assignments of copyright, confirmations of work for hire status, waivers of proprietary rights, copyright application, and any other documents requested by Corporation. RESTRICTIVE COVENANTS","Employment Agreement_At Will Employee","7","https://templates.business-in-a-box.com/imgs/1000px/employment-agreement_at-will-employee-D541.png","https://templates.business-in-a-box.com/imgs/250px/541.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#541.xml",{"title":92,"description":6},"employment agreement_at will employee",[94,97,100],{"label":95,"url":96},"Human Resources","human-resources",{"label":98,"url":99},"Hire an Employee","hire-employee",{"label":101,"url":102},"Legal Agreements","business-legal-agreements","/template/employment-agreement_at-will-employee-D541",{"description":105,"descriptionCustom":6,"label":106,"pages":107,"size":9,"extension":10,"preview":108,"thumb":109,"svgFrame":110,"seoMetadata":111,"parents":113,"keywords":112,"url":118},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":112,"description":6},"non disclosure agreement nda",[114,115],{"label":101,"url":102},{"label":116,"url":117},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":120,"descriptionCustom":6,"label":121,"pages":122,"size":123,"extension":10,"preview":124,"thumb":125,"svgFrame":126,"seoMetadata":127,"parents":128,"keywords":132,"url":133},"INDEPENDENT CONTRACTOR AGREEMENT This Independent Contractor Agreement (\"Agreement\") is made and effective [Date], BETWEEN: [INDEPENDENT CONTRACTOR NAME] (the \"Independent Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS Independent Contractor is engaged in providing [Describe] business services, its Employer Tax I.D. Number is [Insert], and its Business License Number is [insert]. Independent Contractor has complied with all Federal, State, and local laws regarding business permits, sales permits, licenses, reporting requirements, tax withholding requirements, and other legal requirements of any kind that may be required to carry out said business and the Scope of Work which is to be performed as an Independent Contractor pursuant to this Agreement. Independent Contractor is or remains open to conducting similar tasks or activities for clients other than the Company and holds themselves out to the public to be a separate business entity. Company desires to engage and contract for the services of the Independent Contractor to perform certain tasks as set forth below. Independent Contractor desires to enter into this Agreement and perform as an independent contractor for the company and is willing to do so on the terms and conditions set forth below. NOW, THEREFORE, in consideration of the above recitals and the mutual promises and conditions contained in this Agreement, the Parties agree as follows: TERMS This Agreement shall be effective commencing [Date], and shall continue until terminated at the completion of the Scope of Work which shall occur no later than [Date] or by either party as otherwise provided herein. STATUS OF INDEPENDENT CONTRACTOR This Agreement does not constitute a hiring by either party. It is the parties intentions that Independent Contractor shall have an independent contractor status and not be an employee for any purposes, including, but not limited to, [laws]. Independent Contractor shall retain sole and absolute discretion in the manner and means of carrying out their activities and responsibilities under this Agreement. This Agreement shall not be considered or construed to be a partnership or joint venture, and the Company shall not be liable for any obligations incurred by Independent Contractor unless specifically authorized in writing. Independent Contractor shall not act as an agent of the Company, ostensibly or otherwise, nor bind the Company in any manner, unless specifically authorized to do so in writing. TASKS, DUTIES, AND SCOPE OF WORK Independent Contractor agrees to devote as much time, attention, and energy as necessary to complete or achieve the following: [Describe]. The above to be referred to in this Agreement as the \"Scope of Work\". It is expected that the Scope of Work will completed by [Date]. Independent Contractor shall additionally perform any and all tasks and duties associated with the Scope of Work set forth above, including but not limited to, work being performed already or related change orders. Independent Contractor shall not be entitled to engage in any activities which are not expressly set forth by this Agreement. The books and records related to the Scope of Work set forth in this Agreement shall be maintained by the Independent Contractor at the Independent Contractor's principal place of business and open to inspection by Company during regular working hours. Documents to which Company will be entitled to inspect include, but are not limited to, any and all contract documents, change orders/purchase orders and work authorized by Independent Contractor or Company on existing or potential projects related to this Agreement. Independent Contractor shall be responsible to the management and directors of Company, but Independent Contractor will not be required to follow or establish a regular or daily work schedule. Supply all necessary equipment, materials and supplies. Independent Contractor will not rely on the equipment or offices of Company for completion of tasks and duties set forth pursuant to this Agreement. Any advice given Independent Contractors regarding the scope of work shall be considered a suggestion only, not an instruction. Company retains the right to inspect, stop, or alter the work of Independent Contractor to assure its conformity with this Agreement. ASSURANCE OF SERVICES Independent Contractor will assure that the following individuals (the \"Key Employees\") will be available to perform, and will perform, the Services hereunder until they are completed (identify by title and name as applicable): [Name of Key Employee, Title] [Name of Key Employee, Title] The Key Employees may be changed only with the prior written approval of the Company, which approval shall not be unreasonably withheld. COMPENSATION Independent Contractor shall be entitled to compensation for performing those tasks and duties related to the Scope of Work as follows: [Describe] Such compensation shall become due and payable to Independent Contractor in the following time, place, and manner: [Describe] NOTICE CONCERNING WITHHOLDING OF TAXES Independent Contractor recognizes and understands that it will receive a [specify tax] statement and related tax statements, and will be required to file corporate and/or individual tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Independent Contractor hereby promises and agrees to indemnify the Company for any damages or expenses, including attorney's fees, and legal expenses, incurred by the Company as a result of independent contractor's failure to make such required payments. AGREEMENT TO WAIVE RIGHTS TO BENEFITS Independent Contractor hereby waives and foregoes the right to receive any benefits given by Company to its regular employees, including, but not limited to, health benefits, vacation and sick leave benefits, profit sharing plans, etc. This waiver is applicable to all non-salary benefits which might otherwise be found to accrue to the Independent Contractor by virtue of their services to Company, and is effective for the entire duration of Independent Contractor's agreement with Company. This waiver is effective independently of Independent Contractor's employment status as adjudged for taxation purposes or for any other purpose. Neither this Agreement, nor any duties or obligations under this Agreement may be assigned by either party without the consent of the other. TERMINATION This Agreement may be terminated prior to the completion or achievement of the Scope of Work by either party giving [number] days written notice. Such termination shall not prejudice any other remedy to which the terminating party may be entitled, either by law, in equity, or under this Agreement. NON-DISCLOSURE OF TRADE SECRETS, CUSTOMER LISTS AND OTHER PROPRIETARY INFORMATION Independent Contractor agrees not to disclose or communicate, in any manner, either during or after Independent Contractor's agreement with Company, information about Company, its operations, clientele, or any other information, that relate to the business of Company including, but not limited to, the names of its customers, its marketing strategies, operations, or any other information of any kind which would be deemed confidential, a trade secret, a customer list, or other form of proprietary information of Company. Independent Contractor acknowledges that the above information is material and confidential and that it affects the profitability of Company. ","Independent Contractor Agreement","6",62,"https://templates.business-in-a-box.com/imgs/1000px/independent-contractor-agreement-D160.png","https://templates.business-in-a-box.com/imgs/250px/160.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#160.xml",{"title":6,"description":6},[129],{"label":130,"url":131},"Consultant & Contractors","consulting-contractor-business","independent contractor agreement","/template/independent-contractor-agreement-D160",{"description":135,"descriptionCustom":6,"label":136,"pages":8,"size":9,"extension":10,"preview":137,"thumb":138,"svgFrame":139,"seoMetadata":140,"parents":142,"keywords":141,"url":147},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] SUBJECT: OFFICIAL DEMAND LETTER REGARDING [DESCRIBE] Dear [CONTACT NAME], Based on our records, you were required to have paid $ [AMOUNT] USD (the \"Debt\") to [COMPANY NAME] on [DATE], for [SERVICE REQUIRING PAYMENT]. This Debt remains outstanding, despite our initial requests for payment. ","Demand Letter","https://templates.business-in-a-box.com/imgs/1000px/demand-letter-D13262.png","https://templates.business-in-a-box.com/imgs/250px/13262.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13262.xml",{"title":141,"description":6},"demand letter",[143,144],{"label":95,"url":96},{"label":145,"url":146},"Company Policies","company-policies","/template/demand-letter-D13262",{"description":149,"descriptionCustom":6,"label":150,"pages":107,"size":151,"extension":10,"preview":152,"thumb":153,"svgFrame":154,"seoMetadata":155,"parents":156,"keywords":165,"url":166},"PROMISSORY NOTE This Promissory Note (the \"Note\") is made and effective the [DATE], BETWEEN: [LENDER NAME] (the \"Lender\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Borrower\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] TERMS FOR VALUE RECEIVED, the Borrower promises to pay to the order of Lender, at its principal office located at [ADDRESS], or at such other place that is designated in writing by the holder hereof, the principal sum of [AMOUNT], together with all charges and interest herein provided, payable at the rate and in the manner hereinafter set forth: Borrower shall make monthly payments of principal and interest at the rate of [%] per annum based upon an amortization of [NUMBER] months. Monthly payments shall be due on or before the first day of each month with the first payment being due on or before [DATE]. If not sooner paid, all amounts due under this Note, including principal, interest and other charges shall be due and payable in full on or before the first day of [MONTH], [YEAR] (the \"Maturity Date\"). Time is of the essence of the payment obligations hereunder and each monthly payment shall be due and payable on or before the first day of each month. This Note is and will be secured by a certain first priority security interest in all of the tangible and intangible property of the Borrower, to be recorded in all applicable governmental offices. The parties shall execute a separate security agreement, in form and substance acceptable to the Lender in all respects. Borrower agrees to execute any such security agreements presented by the Lender or other documents required by the Lender in order to perfect its security interest in the above described property. Said Security Agreement and any other instruments and documents executed in connection with or given as security for this Note shall hereinafter be referred to collectively as the \"Loan Documents.\" All of the terms, covenants, Conditions, representations and warranties contained in the Loan Documents are hereby made part of this Note to the same extent and with the same force and effect as if fully set forth herein. If all or any portion of any payment due hereunder is not received by the Lender within [NUMBER] calendar days after the date when such payment is due, Borrower shall pay a late charge equal to [%] of such payment, such late charge to be immediately due and payable without demand by Lender. Borrower shall have the right to prepay all (but not a portion) of the indebtedness evidenced by this Note at any time, by paying the Lender an amount equal to the sum of (I) the principal balance then outstanding, (ii) all interest accrued to the date of such prepayment, (iii) all interest calculated through the Maturity Date, and (iv) any late charge or charges then due and owing. If any payment under this Note is not paid in full by the [DAY] of any month during the term hereof or if the entire amount due as represented by this Note is not paid in full on or before the Maturity Date, or should default be made in the performance or observation of any of the terms, covenants, or conditions contained in the Loan Documents, or if any representation or warranty contained in the Loan Documents is breached or is or becomes untrue, this Note shall be in default, and the entire principal amount outstanding hereunder, accrued interest thereon, all late charges, if any, and any and all other charges due hereunder, shall, at Lender's option, immediately become due and payable, without further notice, the giving of such notice being expressly waived by the Borrower","Promissory Note",39,"https://templates.business-in-a-box.com/imgs/1000px/promissory-note-D434.png","https://templates.business-in-a-box.com/imgs/250px/434.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#434.xml",{"title":6,"description":6},[157,159,162],{"label":30,"url":158},"finance-accounting",{"label":160,"url":161},"Business Loans","business-loan",{"label":163,"url":164},"Promissory Notes","promisory-note","promissory note","/template/promissory-note-D434",{"description":168,"descriptionCustom":6,"label":169,"pages":107,"size":170,"extension":10,"preview":171,"thumb":172,"svgFrame":173,"seoMetadata":174,"parents":175,"keywords":179,"url":180},"SECURED INSTALLMENT NOTE This Secured Installment Note (the \"Note\") is made and effective the [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Maker\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [INSTITUTION NAME] (the \"Institution\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] TERMS OF NOTE For value received, Maker promises to pay to the order of Institution, the principal sum of [AMOUNT] with interest thereon at [%] per annum in installments as follows: [NUMBER] monthly installments of [AMOUNT] each, beginning on [DATE], and on the same date of each month thereafter, ending on [DATE]. PREPAYMENT OF NOTE If this note is prepaid in full before [DATE], Institution shall charge Maker [AMOUNT] to cover acquisition costs of Institution. ACCELERATION ON DEFAULT If any installment due on this note is not paid at the time and place specified in this note, the entire unpaid balance shall be payable immediately at the election of Institution. COLLATERAL To secure the payment of this note, Maker has pledged with Institution the following property: [DESCRIBE] with a market value of [AMOUNT] as of [DATE]. Maker also pledges as collateral any additions to or substitutions for the pledged property, together with all money and other property held by Institution on deposit or otherwise for the account of Maker or in which Maker has an interest. ADDITIONAL COLLATERAL Institution may call for additional collateral if Institution determines in its sole discretion that additional collateral is necessary for its protection. If Maker fails to supply the additional collateral that Institution calls for within [NUMBER] days from the date of request, this note shall, at the option of Institution, become immediately due and payable. SALE OF COLLATERAL ON DEFAULT On default by Maker of any obligation of this note, Institution may immediately, and without notice or advertisement, sell at public or private auction the collateral pledged under this note. If the sale is public, Institution may purchase the collateral or any part thereof. PROCEEDS OF SALE","Secured Installment Note",38,"https://templates.business-in-a-box.com/imgs/1000px/secured-installment-note-D440.png","https://templates.business-in-a-box.com/imgs/250px/440.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#440.xml",{"title":6,"description":6},[176,177,178],{"label":30,"url":158},{"label":160,"url":161},{"label":163,"url":164},"secured installment note","/template/secured-installment-note-D440",false,{"seo":183,"reviewer":196,"legal_disclaimer":200,"quick_facts":201,"at_a_glance":203,"personas":207,"variants":232,"glossary":261,"clauses":295,"how_to_fill":346,"common_mistakes":387,"faqs":412,"industries":440,"comparisons":457,"diy_vs_lawyer":467,"jurisdictions":480,"related_template_ids_curated":501,"schema":513,"classification":514},{"meta_title":184,"meta_description":185,"primary_keyword":186,"secondary_keywords":187},"Collection History for Delinquent Account Template | BIB","Free collection history template for delinquent accounts. Documents every contact, payment, and escalation step for debt recovery.","collection history for delinquent account template",[188,189,190,191,192,193,194,195],"delinquent account collection history","debt collection history template","collection history template word","delinquent account tracking template","collection log template","accounts receivable collection history","debt recovery documentation template","collection activity log",{"name":197,"credential":198,"reviewed_date":199},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":202,"legal_review_recommended":200,"signature_required":200,"notarization_required":181},"medium",{"what_it_is":204,"when_you_need_it":205,"whats_inside":206},"A Collection History for Delinquent Account is a formal record that documents every contact attempt, payment received, promise made, and escalation action taken against a debtor from the date an account becomes past due through final resolution. This free Word download gives creditors, collectors, and legal counsel a structured, legally defensible log they can edit online and export as PDF for internal records, court filings, or collection-agency handoffs.\n","Use it the moment an account passes your agreed payment deadline and you begin active collection efforts. Consistent documentation from day one is required before escalating to a collection agency, filing suit, or issuing a formal demand letter.\n","Account identification and original debt details, a chronological contact log with dates and outcomes, payment-promise tracking, escalation authorization, legal referral notes, and a final account status summary with a signature block for the responsible collector or account manager.\n",[208,212,216,220,224,228],{"title":209,"use_case":210,"icon_asset_id":211},"Accounts receivable managers","Maintaining a compliant audit trail before handing off to a collection agency","persona-ar-manager",{"title":213,"use_case":214,"icon_asset_id":215},"Small business owners","Documenting overdue client invoices before pursuing small claims court","persona-small-business-owner",{"title":217,"use_case":218,"icon_asset_id":219},"Credit managers","Tracking collection activity across a portfolio of delinquent commercial accounts","persona-credit-manager",{"title":221,"use_case":222,"icon_asset_id":223},"Collection agency professionals","Recording every consumer contact to demonstrate FDCPA compliance","persona-collections-professional",{"title":225,"use_case":226,"icon_asset_id":227},"Property managers","Logging rent arrears collection attempts before filing for eviction","persona-property-manager",{"title":229,"use_case":230,"icon_asset_id":231},"Legal counsel and paralegals","Reviewing a complete collection history before filing a civil debt-recovery action","persona-legal-counsel",[233,237,241,245,249,253,257],{"situation":234,"recommended_template":235,"slug":236},"Recovering a commercial B2B debt from a business customer","Collection History for Delinquent Account (Commercial)","collection-history-for-delinquent-account-D185",{"situation":238,"recommended_template":239,"slug":240},"Notifying a debtor of a past-due balance for the first time","Overdue Payment Reminder Letter","notice-of-overdue-payment-D223",{"situation":242,"recommended_template":243,"slug":244},"Issuing a final demand before legal action or agency referral","Demand for Payment Letter","demand-for-extension-of-payment-date-D444",{"situation":246,"recommended_template":247,"slug":248},"Formally placing a delinquent account with a third-party collector","Debt Collection Authorization Letter","collection-letter-to-eliminate-disputes-D190",{"situation":250,"recommended_template":251,"slug":252},"Settling the debt for less than the full balance owed","Debt Settlement Agreement","secured-lumpsum-promissory-note-agreement-D13041",{"situation":254,"recommended_template":255,"slug":256},"Establishing a repayment plan with the debtor after delinquency","Payment Plan Agreement","payment-plan-agreement-D12663",{"situation":258,"recommended_template":259,"slug":260},"Writing off an uncollectable account for accounting purposes","Bad Debt Write-Off Authorization Form","credit-card-billing-authorization-form-D256",[262,265,268,271,274,277,280,283,286,289,292],{"term":263,"definition":264},"Delinquent Account","An account on which payment is overdue beyond the agreed due date — typically triggering collection procedures after 30, 60, or 90 days past due.",{"term":266,"definition":267},"Collection Log","A chronological record of every contact attempt, outcome, and action taken to recover an outstanding debt.",{"term":269,"definition":270},"Promise to Pay (PTP)","A verbal or written commitment from a debtor to pay a specific amount by a specific date — recorded in the collection history and followed up if missed.",{"term":272,"definition":273},"Skip Tracing","The process of locating a debtor who has moved or become unreachable using public records, credit data, or professional search services.",{"term":275,"definition":276},"Charge-Off","An accounting action where a creditor declares a debt unlikely to be collected and removes it from active accounts receivable — it does not eliminate the legal obligation to pay.",{"term":278,"definition":279},"Statute of Limitations","The legally prescribed maximum period within which a creditor may file suit to collect a debt — after which the debt becomes time-barred.",{"term":281,"definition":282},"FDCPA","The Fair Debt Collection Practices Act — the US federal law governing how third-party debt collectors may contact consumers, with strict rules on timing, language, and harassment.",{"term":284,"definition":285},"Cease and Desist (Debt)","A written request from a debtor instructing a collector to stop all contact — legally required to be honored under the FDCPA, after which only specific communications are permitted.",{"term":287,"definition":288},"Judgment","A court order establishing that a debtor legally owes a specific amount to a creditor, enabling wage garnishment, bank levies, or property liens.",{"term":290,"definition":291},"Deficiency Balance","The remaining amount owed after collateral is liquidated — for example, the shortfall after repossessing and selling a vehicle for less than the outstanding loan balance.",{"term":293,"definition":294},"Dunning","The systematic process of sending progressively escalating payment-reminder notices to a debtor at defined intervals before legal action.",[296,301,306,311,316,321,326,331,336,341],{"name":297,"plain_english":298,"sample_language":299,"common_mistake":300},"Account identification and original debt details","Records the debtor's legal name and contact information, the account number, the original balance, the invoice or contract reference, and the initial due date.","Debtor: [DEBTOR FULL NAME / ENTITY NAME] | Account No.: [ACCOUNT NUMBER] | Original Balance: $[AMOUNT] | Invoice/Contract Ref.: [REFERENCE NUMBER] | Original Due Date: [DATE]","Omitting the account number or original contract reference — without a precise identifier, the log cannot be matched to accounting records or presented in court without additional proof steps.",{"name":302,"plain_english":303,"sample_language":304,"common_mistake":305},"Current outstanding balance","States the balance owed as of the date of each log entry, including accrued interest, late fees, and any partial payments already received.","Outstanding Balance as of [DATE]: $[AMOUNT] (Principal: $[X] | Accrued Interest @ [RATE]%: $[X] | Late Fees: $[X] | Less Payments Received: $[X])","Failing to update the balance after each partial payment — a running balance that doesn't reconcile with payment records undermines the creditor's legal claim for the correct amount.",{"name":307,"plain_english":308,"sample_language":309,"common_mistake":310},"Contact log entries","A chronological table of every communication attempt — date, time, method (phone, email, letter, text), the name of the person contacted or the outcome if no contact was made, and a brief summary of the conversation.","[DATE] [TIME] — [METHOD]: Spoke with [CONTACT NAME], title [TITLE]. Debtor stated [RESPONSE / EXCUSE]. Collector: [COLLECTOR NAME]. Next action: [FOLLOW-UP DATE AND ACTION].","Logging only successful contacts and omitting unanswered calls or undelivered emails — incomplete logs create gaps that defense counsel exploit to challenge the creditor's good-faith collection effort.",{"name":312,"plain_english":313,"sample_language":314,"common_mistake":315},"Promise-to-pay record","Documents each instance where the debtor commits to paying a specific amount by a specific date, and records whether that promise was kept, broken, or renegotiated.","PTP Date: [DATE] | Amount Promised: $[AMOUNT] | Promise-Due Date: [DATE] | Outcome: [KEPT / BROKEN / PARTIAL — $[AMOUNT] received on [DATE]]","Not recording broken promises with exact dates — a pattern of missed PTPs is critical evidence when seeking a judgment but is useless if not documented at the time they occur.",{"name":317,"plain_english":318,"sample_language":319,"common_mistake":320},"Correspondence and notice log","Lists every written notice sent to the debtor — demand letters, dunning notices, validation notices — with the date sent, delivery method, and delivery confirmation.","Notice Type: [DEMAND LETTER / VALIDATION NOTICE / FINAL NOTICE] | Date Sent: [DATE] | Delivery Method: [CERTIFIED MAIL / EMAIL / COURIER] | Confirmation: [TRACKING NUMBER / DELIVERY RECEIPT / READ RECEIPT]","Sending notices without retaining proof of delivery — courts and regulators require evidence the debtor actually received statutory notices before penalties or judgments can be enforced.",{"name":322,"plain_english":323,"sample_language":324,"common_mistake":325},"Escalation authorization","Records the internal decision to escalate collection — to a supervisor, a collection agency, or legal counsel — including who authorized the escalation, the date, and the reason.","Escalation Decision: [AGENCY REFERRAL / LEGAL REFERRAL / WRITE-OFF] | Authorized By: [NAME, TITLE] | Date: [DATE] | Reason: [ACCOUNT [X] DAYS PAST DUE / DEBTOR UNRESPONSIVE / PTP BROKEN [X] TIMES]","Escalating without written authorization from a supervisor or credit committee — unauthorized escalations can expose the business to counter-claims if the debtor disputes the referral.",{"name":327,"plain_english":328,"sample_language":329,"common_mistake":330},"Payments received and allocation","Records every payment received during the collection period, the method, and how it was applied — first to fees, then interest, then principal, or per the original agreement.","Payment Date: [DATE] | Amount: $[AMOUNT] | Method: [CHECK / ACH / WIRE / CASH] | Applied To: Fees $[X] | Interest $[X] | Principal $[X] | Remaining Balance: $[AMOUNT]","Failing to specify payment allocation — if a partial payment is received and not explicitly applied in writing, the debtor may later claim it reduced principal rather than fees, affecting the collectible balance.",{"name":332,"plain_english":333,"sample_language":334,"common_mistake":335},"Debtor responses and disputes","Captures any written or verbal dispute raised by the debtor — including claims the debt is invalid, already paid, or belongs to another party — and the creditor's response and resolution.","Dispute Date: [DATE] | Nature of Dispute: [DEBT ALREADY PAID / INCORRECT AMOUNT / IDENTITY DISPUTE] | Debtor Statement: [SUMMARY] | Creditor Response: [DATE AND ACTION TAKEN] | Resolution: [PENDING / RESOLVED — DATE]","Ignoring or informally resolving disputes without a written record — an undocumented dispute resolution is impossible to defend if the debtor later escalates to a regulatory complaint or lawsuit.",{"name":337,"plain_english":338,"sample_language":339,"common_mistake":340},"Legal referral and litigation notes","Documents the referral to outside counsel or a judgment, including the attorney or firm engaged, the filing date, case number, and any court orders issued.","Referred To: [LAW FIRM / ATTORNEY NAME] | Date Referred: [DATE] | Case Filed: [COURT NAME], Case No. [NUMBER], Filed [DATE] | Judgment Entered: $[AMOUNT] on [DATE] | Enforcement Action: [WAGE GARNISHMENT / BANK LEVY / LIEN — DATE]","Not updating the collection history after litigation begins — courts expect a continuous record through judgment; a log that stops at referral suggests the creditor stopped monitoring the account.",{"name":342,"plain_english":343,"sample_language":344,"common_mistake":345},"Final account status and collector signature","States the final resolution of the account — collected in full, settled, written off, or referred — and is signed and dated by the responsible collector or account manager to create an authenticated record.","Final Status: [PAID IN FULL / SETTLED FOR $[AMOUNT] ON [DATE] / WRITTEN OFF / REFERRED TO AGENCY] | Closed Date: [DATE] | Collector: [NAME, TITLE] | Signature: __________________ | Date: [DATE]","Closing the log without a signature — an unsigned collection history can be challenged as unauthenticated hearsay in court proceedings, requiring additional affidavit testimony to admit the record into evidence.",[347,352,357,362,367,372,377,382],{"step":348,"title":349,"description":350,"tip":351},1,"Complete the account identification block on day one of delinquency","Enter the debtor's full legal name, address, account number, original invoice or contract reference, the original balance, and the date payment was first missed. This anchors the entire record.","Cross-reference the debtor's name against your contract or credit application to confirm the exact legal entity — suing the wrong entity wastes time and fees.",{"step":353,"title":354,"description":355,"tip":356},2,"Record the current outstanding balance with a full breakdown","Enter principal, accrued interest at the contracted rate, any late fees permitted by your agreement, and subtract payments already received. Update this figure each time a payment is logged.","Confirm your late-fee and interest rates are disclosed in the original agreement — undisclosed fees are unenforceable in most jurisdictions and can trigger counter-claims.",{"step":358,"title":359,"description":360,"tip":361},3,"Log every contact attempt immediately after it occurs","Record the date, time, method, and outcome of every call, email, letter, and text — including unanswered attempts. Note the name of anyone you spoke with and summarize their response in two to three sentences.","Log entries the same day they occur. Memory fades and reconstructed logs are easily challenged; a contemporaneous timestamp is your strongest credibility tool.",{"step":363,"title":364,"description":365,"tip":366},4,"Document every promise to pay with a follow-up date","When a debtor commits to a payment, record the exact amount promised, the exact date promised, and set a calendar follow-up for the day after that date to record whether the promise was kept or broken.","A pattern of three or more broken PTPs is strong evidence of willful non-payment and can support an application for summary judgment in some jurisdictions.",{"step":368,"title":369,"description":370,"tip":371},5,"Retain and log all written correspondence with delivery confirmation","For each notice sent — demand letter, validation notice, final notice — record the date, method, and proof of delivery such as a certified mail tracking number, courier receipt, or email read receipt.","Send all statutory notices by certified mail with return receipt requested, even if you also email them — postal confirmation is the gold standard in court and regulatory proceedings.",{"step":373,"title":374,"description":375,"tip":376},6,"Record escalation decisions with supervisor authorization","When the account qualifies for escalation — typically after 60–90 days past due with broken PTPs — enter the escalation type, the name and title of the authorizing manager, and the stated reason.","Define your escalation thresholds in writing (e.g., 'agency referral after 90 days past due and two broken PTPs') so every account is treated consistently, reducing fair-lending or discriminatory-collection exposure.",{"step":378,"title":379,"description":380,"tip":381},7,"Update the log through legal referral and judgment","If the account is referred to an attorney or agency, record the referral date, contact details, and case number when filed. Continue updating with court dates, judgment amounts, and enforcement actions.","Request written confirmation from your attorney each time a milestone occurs — filing date, hearing date, judgment date — and attach it to the collection file alongside this log.",{"step":383,"title":384,"description":385,"tip":386},8,"Close and sign the record when the account reaches final status","Enter the final status (paid in full, settled, written off, or referred), the closing date, and have the responsible collector or account manager sign and date the document to authenticate it.","Retain the signed collection history for at least seven years — or the applicable statute of limitations plus two years, whichever is longer — in case the debt is later disputed or sold.",[388,392,396,400,404,408],{"mistake":389,"why_it_matters":390,"fix":391},"Starting the log weeks after delinquency begins","Gaps at the start of the collection record make it impossible to demonstrate the full timeline of collection efforts — courts and agencies look for continuous documentation from the first missed payment.","Open the collection history file on the first business day after a payment is missed and date the first entry to match the actual delinquency date.",{"mistake":393,"why_it_matters":394,"fix":395},"Logging only successful contacts and skipping failed attempts","An incomplete log suggests the creditor did not make a good-faith effort to reach the debtor, weakening the case for a judgment and creating FDCPA exposure if the collector claims more contact than the record shows.","Log every attempt — unanswered calls, bounced emails, returned mail — with date, time, method, and outcome marked as 'no contact.'",{"mistake":397,"why_it_matters":398,"fix":399},"Failing to document dispute responses in writing","If a debtor claims the debt is invalid and you respond verbally without a written record, you have no evidence of proper dispute handling — which is a regulatory requirement under the FDCPA and similar laws in other jurisdictions.","Respond to every dispute in writing within the legally required window (typically 30 days under the FDCPA), retain a copy, and log the response date and content in the collection history.",{"mistake":401,"why_it_matters":402,"fix":403},"Not updating the balance after each partial payment","A static balance figure creates a discrepancy between the collection history and accounting records — if the stated balance is higher than the actual amount owed, the creditor may be sued for over-collection.","Recalculate the outstanding balance after every payment is received, specify exactly how it was applied (fees, interest, principal), and enter the updated figure as a new line in the log dated the same day the payment posts.",{"mistake":405,"why_it_matters":406,"fix":407},"Closing the log at agency or legal referral","A collection history that ends at the referral date leaves the post-referral activity undocumented — which means any judgment or settlement achieved afterward has no contemporaneous record supporting it.","Continue updating the log through every post-referral milestone: agency acknowledgment, attorney engagement letter, court filing, judgment, and enforcement action.",{"mistake":409,"why_it_matters":410,"fix":411},"Collecting amounts not disclosed in the original agreement","Charging interest rates, late fees, or collection costs not expressly authorized by the original contract or applicable law exposes the creditor to counter-claims, regulatory fines, and potential class-action liability.","Review the original credit agreement or invoice terms before entering any fee or interest figure in the outstanding-balance clause, and confirm the rate is permitted under the governing state or provincial law.",[413,416,419,422,425,428,431,434,437],{"question":414,"answer":415},"What is a collection history for a delinquent account?","A collection history for a delinquent account is a formal, chronological record that documents every action taken to recover a past-due debt — contact attempts, payment promises, notices sent, escalation decisions, disputes raised, and the final resolution. It serves as the primary evidence trail for legal proceedings, regulatory compliance, and collection-agency handoffs.\n",{"question":417,"answer":418},"Why is it important to maintain a collection history?","Without a documented collection history, creditors cannot prove the extent of their recovery efforts in court, comply with regulatory audit requests, or demonstrate that they followed required consumer protection procedures. Gaps in the record weaken legal claims, can result in a judgment being reduced or dismissed, and expose collection staff to personal liability under laws like the FDCPA.\n",{"question":420,"answer":421},"When should I start the collection history?","Start logging on the first business day after a payment is missed — not after you have made several attempts. Courts and regulators measure the collection timeline from the original due date, so a history that begins 30 or 60 days into delinquency creates an unexplained gap that defense attorneys routinely exploit.\n",{"question":423,"answer":424},"What laws govern debt collection practices in the United States?","The Fair Debt Collection Practices Act (FDCPA) governs third-party collectors pursuing consumer debts and imposes strict rules on contact timing, prohibited language, dispute rights, and cease-and-desist obligations. The Consumer Financial Protection Bureau (CFPB) enforces the FDCPA at the federal level. Many states — including California, New York, and Texas — layer additional requirements on top of the federal floor, so the applicable rules depend on both the debtor's location and the type of debt.\n",{"question":426,"answer":427},"Does the FDCPA apply to business-to-business debt collection?","No — the FDCPA applies only to consumer debts (personal, family, or household purposes) collected by third-party collectors. Commercial or B2B debt collection is not covered by the FDCPA, though some states have enacted broader statutes that cover commercial debt. First-party creditors collecting their own consumer debts are also generally exempt from the FDCPA, though the CFPB has expanded certain rules to cover first-party conduct.\n",{"question":429,"answer":430},"How long should I retain a collection history file?","Retain the complete collection history for at least seven years, or the applicable statute of limitations on the underlying debt plus two years — whichever is longer. In the US, the FDCPA permits consumers to sue collectors for up to one year from the violation date, but the underlying debt can often be pursued in court for three to six years depending on the state and the type of debt. Tax authorities may also require records supporting any bad-debt write-off for up to seven years.\n",{"question":432,"answer":433},"Can a collection history be used as evidence in a lawsuit?","Yes, a contemporaneous, signed collection history is typically admissible as a business record under the business records exception to the hearsay rule in most jurisdictions — provided it was created at or near the time of each event by someone with firsthand knowledge. A log reconstructed after the fact or unsigned at closing is far more vulnerable to admissibility challenges and requires supporting affidavit testimony.\n",{"question":435,"answer":436},"What is the difference between a collection history and a demand letter?","A demand letter is a single, outbound document sent to the debtor requiring payment by a specific deadline — it is one contact event in the collection process. A collection history is the master record that logs every event, including demand letters sent, responses received, and all other contacts. The demand letter goes to the debtor; the collection history stays in the creditor's file and is never sent to the debtor.\n",{"question":438,"answer":439},"Do I need a lawyer to create and maintain a collection history?","For straightforward commercial accounts, a well-structured template is sufficient to maintain a compliant log. Legal review is advisable before escalating to litigation, when a debtor raises a formal dispute under the FDCPA or equivalent legislation, when the debt involves a consumer in a heavily regulated jurisdiction, or when the outstanding balance justifies the cost of professional oversight — typically anything above $5,000 with active dispute risk.\n",[441,445,449,453],{"industry":442,"icon_asset_id":443,"specifics":444},"Financial Services and Lending","industry-fintech","Consumer and commercial loan delinquency tracking must comply with FDCPA, CFPB Regulation F, and state-level consumer finance statutes; documentation of validation notices is mandatory within five days of first contact.",{"industry":446,"icon_asset_id":447,"specifics":448},"Healthcare","industry-healthtech","Medical debt collection requires HIPAA-compliant handling of any protected health information referenced in the account file, and several states have enacted additional restrictions on medical debt collection and credit reporting.",{"industry":450,"icon_asset_id":451,"specifics":452},"Property Management and Real Estate","industry-real-estate","Rent arrears collection logs are required before filing eviction proceedings in most jurisdictions and must demonstrate the landlord provided legally required notices at prescribed intervals before escalating to the court.",{"industry":454,"icon_asset_id":455,"specifics":456},"Wholesale and Manufacturing","industry-manufacturing","B2B trade credit delinquencies often involve large balances with UCC security interests; the collection history must track lien perfection dates, collateral status, and any subordination agreements alongside payment activity.",[458,461,463,465],{"vs":243,"vs_template_id":459,"summary":460},"","A demand for payment letter is a single outbound notice sent to the debtor requiring payment by a fixed deadline — it is one event in the collection process. A collection history is the ongoing internal log that records every event, including demand letters sent. The letter goes to the debtor; the history stays in the creditor's file as the authoritative evidence trail.",{"vs":251,"vs_template_id":459,"summary":462},"A debt settlement agreement documents the final negotiated resolution — typically a lump-sum payment for less than the full balance — and releases the debtor from the remaining obligation. A collection history documents everything that happened before and leading up to that settlement. Both should be retained together in the account file.",{"vs":255,"vs_template_id":459,"summary":464},"A payment plan agreement establishes a structured repayment schedule for a debtor who cannot pay the full balance immediately. It is a forward-looking contract. A collection history is a backward-looking record of what has already occurred. When a payment plan is agreed, the plan becomes an exhibit in the ongoing collection history and each installment is logged as it is received or missed.",{"vs":259,"vs_template_id":459,"summary":466},"A bad debt write-off authorization is an internal accounting document approving the removal of an uncollectable balance from accounts receivable. A collection history is the prerequisite for that authorization — it proves that reasonable collection efforts were made before the write-off was approved. Tax authorities and auditors typically require the collection history to substantiate a bad-debt deduction.",{"use_template":468,"template_plus_review":472,"custom_drafted":476},{"best_for":469,"cost":470,"time":471},"Creditors managing commercial or consumer account collections where the debt is undisputed and under $10,000","Free","15–30 minutes to set up per account; ongoing logging of 5–10 minutes per contact event",{"best_for":473,"cost":474,"time":475},"Consumer debts subject to FDCPA, accounts with formal debtor disputes, or pre-litigation escalations above $5,000","$300–$800 for a collections attorney review before escalation","1–3 business days for review",{"best_for":477,"cost":478,"time":479},"High-value commercial collections, multi-jurisdiction debtors, secured-debt enforcement, or portfolios with systemic compliance exposure","$1,500–$5,000+ for a collections law firm engagement","1–4 weeks depending on complexity",[481,486,491,496],{"code":482,"name":483,"flag_asset_id":484,"note":485},"us","United States","flag-us","The FDCPA and CFPB Regulation F govern third-party consumer debt collection at the federal level, requiring a validation notice within five days of first contact and honoring cease-and-desist requests within one business day. State laws add significant requirements — California's Rosenthal Act, New York's Debt Collection Procedures Law, and Texas Finance Code Chapter 392 each impose stricter rules on contact frequency, required disclosures, and permissible communication hours. Statutes of limitations range from three years (e.g., California for written contracts) to six years (e.g., New York) depending on the debt type and state.",{"code":487,"name":488,"flag_asset_id":489,"note":490},"ca","Canada","flag-ca","Debt collection is primarily regulated at the provincial level. Ontario's Collection and Debt Settlement Services Act, British Columbia's Business Practices and Consumer Protection Act, and Quebec's Act respecting the collection of certain debts each set rules on permitted contact times, prohibited conduct, and required registration for third-party collectors. Creditors must document all collection communications to demonstrate compliance with provincial regulations. Quebec adds a French-language requirement for all consumer-facing notices.",{"code":492,"name":493,"flag_asset_id":494,"note":495},"uk","United Kingdom","flag-uk","The Financial Conduct Authority (FCA) regulates consumer credit and debt collection under the Consumer Credit Act 1974 and the FCA's Consumer Credit sourcebook (CONC). CONC requires collectors to treat customers fairly, provide clear information, and not use oppressive or deceptive conduct. Creditors must retain records of all collection activity for a minimum of three years after the account is closed. For commercial debt, the Late Payment of Commercial Debts (Interest) Act 1998 entitles creditors to statutory interest at 8% above the Bank of England base rate without a contractual provision.",{"code":497,"name":498,"flag_asset_id":499,"note":500},"eu","European Union","flag-eu","The EU Consumer Credit Directive and the NPL (Non-Performing Loans) Directive 2021/2167 establish baseline rules for managing and servicing delinquent consumer credit across member states, with full transposition required by 2024. GDPR applies to any personal data recorded in the collection history — access is restricted to authorized personnel, retention periods must be defined and justified, and data subjects (debtors) retain rights to access and rectification. Member state rules vary considerably — Germany, France, and the Netherlands each have additional procedural requirements before court enforcement can be initiated.",[502,503,504,505,506,507,252,508,509,510,511,512],"employment-agreement_at-will-employee-D541","non-disclosure-agreement-nda-D12692","independent-contractor-agreement-D160","demand-letter-D13262","promissory-note-D434","secured-installment-note-D440","business-credit-application-D247","sales-invoice-D383","credit-note-D13639","reminder-letter_confidentialty-letter-or-former-letter-D5173","how-to-decide-which-debt-to-pay-off-first-D13205",{"emit_how_to":200,"emit_defined_term":200},{"primary_folder":158,"secondary_folder":515,"document_type":516,"industry":517,"business_stage":518,"tags":519,"confidence":525},"collections-and-debt-recovery","form","general","all-stages",[520,521,522,523,524],"compliance","collections","delinquent-accounts","debt-recovery","legal-record",0.95,"\u003Ch2>What is a Collection History for Delinquent Account?\u003C/h2>\n\u003Cp>A \u003Cstrong>Collection History for Delinquent Account\u003C/strong> is a formal, chronological record that documents every action taken to recover a past-due debt — from the first missed payment through final resolution. It captures contact attempts with dates and outcomes, written notices sent with delivery confirmation, payment promises made and broken, disputes raised by the debtor, escalation decisions, and any legal or agency referral activity. Unlike a demand letter or settlement agreement, which are single documents sent at a point in time, the collection history is the continuous internal log that ties the entire recovery effort together into a legally defensible record.\u003C/p>\n\u003Cp>The document functions simultaneously as an operational management tool, a compliance record, and a piece of potential evidence. Creditors use it to track active recovery workflows; legal counsel uses it to assess the strength of a debt-recovery claim before filing; regulators use it to verify that collection activity met statutory conduct requirements. In jurisdictions governed by the FDCPA and equivalent statutes, the absence of a contemporaneous collection history is itself a compliance risk — collectors who cannot demonstrate what they did, when they did it, and how they communicated are exposed to regulatory penalties and counter-claims from debtors.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Every day that collection activity goes unlogged is a day that evidence disappears. Without a complete, signed collection history, a creditor pursuing a delinquent account in court cannot prove the timeline of contacts that triggered the debtor's obligation to respond, the sequence of broken payment promises that justify a judgment, or the notices that were legally required before escalation. Courts in most jurisdictions expect a continuous record from the date of first delinquency through the final resolution — a log that starts 60 days in or stops at agency referral creates gaps that defense attorneys target immediately.\u003C/p>\n\u003Cp>Beyond litigation, an incomplete collection history exposes the business to regulatory risk. The FDCPA and its provincial and national equivalents carry per-violation penalties that can exceed the original debt value for systemic non-compliance. Banks, auditors, and tax authorities also require documented collection efforts before approving a bad-debt write-off, making the history essential for accounting as well as legal purposes. This template gives your accounts receivable team a structured starting point that meets the evidentiary and compliance requirements of every major jurisdiction — so every collection file is built correctly from day one.\u003C/p>\n",1778773559611]