[{"data":1,"prerenderedAt":468},["ShallowReactive",2],{"document-checklist-website-hosting-agreement-D770":3},{"document":4,"label":23,"preview":11,"thumb":24,"thumb600":25,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":26,"breadcrumb":30,"related":36,"customDescModule":173,"customdescription":6,"mdFm":174,"mdProseHtml":467},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":22},"CHECKLIST website hosting agreement Not all items are relevant in all contractual situations. In some situations, other provisions may be appropriate that are not listed below. The following checklist is, however, a basic and general guide as to what provisions it may be important to include, or at least consider, in the Website Hosting Agreement that you enter into. This document is not intended to substitute for legal advice nor legal wording provided by a competent advisor in the relevant legal jurisdiction. Title of contract Identity of the parties Individuals or business entities If businesses, what type? (partnership, corporation, LLC, etc.) Name of person signing on behalf of the business Signer's official title Does he or she have authority to bind the business? Addresses of the parties General purpose of Web Hosting Agreement Preliminary matters Who owns the copyrights? Make sure all parties with rights that are affected are made parties to the Agreement. Generally describe the service to be provided such as locating the website on the host's server and making it available to Internet users. Describe the general business of the pages to be hosted. What is the scope of that page? Describe the URL locations of the various pages. Hosting Services How much server space is being made available? This may tie into pricing of monthly hosting fee. Attach schedule of fees by allocated disc space. Is there a dedicated bandwidth requirement? How much bandwidth is available? Is there a requirement that the server be a certain type? (UNIX, etc.) Is there a warranty that server software be kept up to date? If web design is also included in services under this agreement or a separate agreement, is copyright license tied to continued hosting? Is there a warranty regarding minimum hosting speed? Is T1 required? Is there a limit on T1 and bandwidth sharing? Are there standards for permitted downtime of server? Is periodic maintenance and backup downtime provided for? Are there required response times if there is a server problem? What are required hours of operation and customer support hours? Are mirror sites required/permitted? If so, what server can they be on? Separate server/location? What are backup responsibilities? How frequent? Where must backups be stored? Does client have FTP access, secured or otherwise? Is host liability limited? What policies and procedures apply of client has FTP access? Must client notify host of new material on server? Can owner access the site to make changes? Is access secure, password protected, etc.? Are Email Accounts included? How many? Web based? Other Services of Hosting Company",null,"Checklist Website Hosting Agreement","3",50,"doc","https://templates.business-in-a-box.com/imgs/1000px/checklist_website-hosting-agreement-D770.png","https://templates.business-in-a-box.com/imgs/250px/770.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#770.xml",{"title":6,"description":6},[16,19],{"label":17,"url":18},"Software & Technology","/templates/software-technology-business/",{"label":20,"url":21},"Legal Agreements","/templates/business-legal-agreements/","checklist website hosting agreement","Checklist Website Hosting Agreement Template","https://templates.business-in-a-box.com/imgs/400px/770.png","https://templates.business-in-a-box.com/imgs/600px/770.png",[27,16,19],{"label":28,"url":29},"Templates","/templates/",[31,32,33],{"label":28,"url":29},{"label":20,"url":21},{"label":34,"url":35},"Services & Consulting","/templates/services-and-consulting/",[37,41,45,49,53,57,61,65,69,73,77,81,85,100,115,131,144,161],{"label":38,"url":39,"thumb":40,"extension":10},"Checklist Drafting Web Site Development Agreements","/template/checklist-drafting-web-site-development-agreements-D5180","https://templates.business-in-a-box.com/imgs/250px/5180.png",{"label":42,"url":43,"thumb":44,"extension":10},"Website Design, Hosting and Commercial Services Agreement","/template/website-design-hosting-and-commercial-services-agreement-D824","https://templates.business-in-a-box.com/imgs/250px/824.png",{"label":46,"url":47,"thumb":48,"extension":10},"Hosting Agreement","/template/hosting-agreement-D774","https://templates.business-in-a-box.com/imgs/250px/774.png",{"label":50,"url":51,"thumb":52,"extension":10},"Web Site Hosting Agreement","/template/web-site-hosting-agreement-D776","https://templates.business-in-a-box.com/imgs/250px/776.png",{"label":54,"url":55,"thumb":56,"extension":10},"Checklist For Establishing a Website","/template/checklist-for-establishing-a-website-D830","https://templates.business-in-a-box.com/imgs/250px/830.png",{"label":58,"url":59,"thumb":60,"extension":10},"User Agreement for Web Hosting Services","/template/user-agreement-for-web-hosting-services-D775","https://templates.business-in-a-box.com/imgs/250px/775.png",{"label":62,"url":63,"thumb":64,"extension":10},"Website Design Agreement","/template/website-design-agreement-D821","https://templates.business-in-a-box.com/imgs/250px/821.png",{"label":66,"url":67,"thumb":68,"extension":10},"Website License Agreement","/template/website-license-agreement-D825","https://templates.business-in-a-box.com/imgs/250px/825.png",{"label":70,"url":71,"thumb":72,"extension":10},"Website Service Agreement Terms of Use","/template/website-service-agreement-terms-of-use-D840","https://templates.business-in-a-box.com/imgs/250px/840.png",{"label":74,"url":75,"thumb":76,"extension":10},"Website Privacy Policy","/template/website-privacy-policy-D839","https://templates.business-in-a-box.com/imgs/250px/839.png",{"label":78,"url":79,"thumb":80,"extension":10},"Website Design Consultation Agreement","/template/website-design-consultation-agreement-D822","https://templates.business-in-a-box.com/imgs/250px/822.png",{"label":82,"url":83,"thumb":84,"extension":10},"Checklist Partnership Agreement","/template/checklist-partnership-agreement-D1233","https://templates.business-in-a-box.com/imgs/250px/1233.png",{"description":86,"descriptionCustom":6,"label":87,"pages":88,"size":89,"extension":10,"preview":90,"thumb":91,"svgFrame":92,"seoMetadata":93,"parents":94,"keywords":98,"url":99},"SERVICE LEVEL AGREEMENT This Service Level Agreement (the Agreement\") is effective as of [DATE] (the \"Effective Date\"). BETWEEN: [YOUR COMPANY NAME] (the \"Service Provider\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [CLIENT NAME] (the \"Client\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] RECITALS This Agreement sets forth the terms and conditions under which Client will provide Service Provider with certain Equipment under bailment and Service Provider will provide certain support services to Client on specified Service Provider premises (hereinafter referred to as the \"Service Provider Network Location(s)\"). WHEREAS, Service Provider is desirous and capable of providing support services for certain Client-Provided Equipment which interconnects to Service Provider transmission services; and WHEREAS, Client desires to have the Equipment supported by Service Provider in a designated portion of certain Service Provider Network Location(s), as set forth in Exhibit A of this agreement (hereinafter referred to as the \"Location and Equipment Summary\"), which is attached hereto and made a part hereof; and WHEREAS, Client and Service Provider (hereinafter referred to cumulatively as the \"Parties\" and singularly as the \"Party\") have agreed on the terms which shall govern the bailment and support of the Equipment as set forth in Exhibit B of this agreement (hereinafter referred to as the \"Statement of Work\"), which is attached hereto and made a part hereof, and as set forth in Exhibit C of this agreement (hereinafter referred to as the \"Non-Recurring and Monthly Recurring Pricing Summary\"), which is attached hereto and made a part hereof; NOW, THEREFORE, in consideration of the mutual agreements and promises contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: UNDERTAKINGS Client will provide for the inside delivery of the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary with proper and timely notification as specified in the Statement of Work. Client will install the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider and Industry standards and practices as specified in the Statement of Work. Service Provider will connect the Equipment to Service Provider services at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider standards and practices as specified in the Statement of Work. Service Provider will hold the Equipment in bailment for use only at the Service Provider Network Location(s) as specified in the Location and Equipment Summary and only for the purposes contemplated herein. During the term of the bailment, Service Provider shall provide space, power, testing, environment and other support services for the Equipment as set forth in the Statement of Work and Service Provider shall have no other responsibility for the Equipment. Client shall cooperate fully with Service Provider in the provision of these support services and agrees to perform those activities identified as Client Responsibilities in the Statement of Work. TERM AND TERMINATION The initial term of this Agreement shall commence on the [DATE], shall continue for a period of [NUMBER] years, and then shall terminate on [DATE]. This Agreement is binding when executed by Client and subsequently accepted by Service Provider and once accepted by Service Provider, the rates and charges provided in this Agreement will be effective from the first day of the next billing cycle following Client's signature date (the \"Effective Date\"). Either Party may terminate this Agreement following the giving of [NUMBER] calendar days prior written notice of termination to the other Party. If Client terminates this Agreement prior to the expiration of the initial [NUMBER] year term, Client will pay Service Provider, in addition to all other charges due, per Service Provider Network Location, which amount shall represent liquidated damages that Client agrees are reasonable. Client shall remove its Equipment from the Service Provider Network Location(s) within [NUMBER] calendar days of the termination of this Agreement and, if Client fails to do so, Service Provider may itself remove the Equipment and store the same at Client's expense and at Client's sole risk. Any expenditure by Service Provider for the removal and storage of the Equipment shall bear interest at the lesser of [%] per annum or the maximum rate permitted by law. The rights and duties in Article D, \"Warranty and Liability\" shall survive the termination of this Agreement. FINANCIAL PROVISIONS Client shall pay Service Provider a non-recurring fee for Site Preparation, Additional AC or DC Power Circuits and Circuit Interconnection at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider on a monthly recurring basis for Location Management Fee(s), an Uninterruptable Power Supply (UPS) for [115V OR OTHER] AC Power Circuits and for Service Provider First-Level Maintenance Support at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider a one time charge of [AMOUNT per circuit when, at the Client's request, Service Provider provided cabling is added, moved or changed after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. This charge is in addition to any other charges specified in the applicable tariff or contract from the entity from which the facility or service is obtained. For equipment moves made pursuant to Client's request, Client shall pay for each unit of Equipment this is moved to a different location within the same Service Provider Network Location after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. Client shall pay directly or reimburse Service Provider, as applicable, for all taxes, duties, and similar liabilities which may result from this Agreement, or any support services specified hereunder, exclusive of taxes based on Service Provider's net income. All invoices shall be due and payable in [CURRENCY] within [NUMBER] calendar days upon receipt as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. WARRANTY AND LIABILITY Service Provider warrants that its undertakings hereunder shall be performed in a professional and workmanlike manner and that it will provide Support Services in accordance with this Agreement. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANYWARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Client warrants that it has the unrestricted right to place the Equipment at Service Provider's Location(s) listed in the Location and Equipment Summary for the term of this Agreement. Except as otherwise set forth herein, neither Party shall be deemed negligent, at fault or liable in any respect to the other for any delay, interruption or failure in performance hereunder resulting from fire, flood, water, the elements, explosions, acts of God, war, accidents, labor disputes, strikes, shortages of equipment or suppliers, unavailability of transportation or other cause beyond the reasonable control of the Party delayed or prevented from performing.","Service Level Agreement","12",89,"https://templates.business-in-a-box.com/imgs/1000px/service-level-agreement-D778.png","https://templates.business-in-a-box.com/imgs/250px/778.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#778.xml",{"title":6,"description":6},[95,97],{"label":17,"url":96},"software-technology-business",{"label":17,"url":96},"service level agreement","/template/service-level-agreement-D778",{"description":101,"descriptionCustom":6,"label":102,"pages":103,"size":104,"extension":10,"preview":105,"thumb":106,"svgFrame":107,"seoMetadata":108,"parents":109,"keywords":113,"url":114},"INDEPENDENT CONTRACTOR AGREEMENT This Independent Contractor Agreement (\"Agreement\") is made and effective [Date], BETWEEN: [INDEPENDENT CONTRACTOR NAME] (the \"Independent Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS Independent Contractor is engaged in providing [Describe] business services, its Employer Tax I.D. Number is [Insert], and its Business License Number is [insert]. Independent Contractor has complied with all Federal, State, and local laws regarding business permits, sales permits, licenses, reporting requirements, tax withholding requirements, and other legal requirements of any kind that may be required to carry out said business and the Scope of Work which is to be performed as an Independent Contractor pursuant to this Agreement. Independent Contractor is or remains open to conducting similar tasks or activities for clients other than the Company and holds themselves out to the public to be a separate business entity. Company desires to engage and contract for the services of the Independent Contractor to perform certain tasks as set forth below. Independent Contractor desires to enter into this Agreement and perform as an independent contractor for the company and is willing to do so on the terms and conditions set forth below. NOW, THEREFORE, in consideration of the above recitals and the mutual promises and conditions contained in this Agreement, the Parties agree as follows: TERMS This Agreement shall be effective commencing [Date], and shall continue until terminated at the completion of the Scope of Work which shall occur no later than [Date] or by either party as otherwise provided herein. STATUS OF INDEPENDENT CONTRACTOR This Agreement does not constitute a hiring by either party. It is the parties intentions that Independent Contractor shall have an independent contractor status and not be an employee for any purposes, including, but not limited to, [laws]. Independent Contractor shall retain sole and absolute discretion in the manner and means of carrying out their activities and responsibilities under this Agreement. This Agreement shall not be considered or construed to be a partnership or joint venture, and the Company shall not be liable for any obligations incurred by Independent Contractor unless specifically authorized in writing. Independent Contractor shall not act as an agent of the Company, ostensibly or otherwise, nor bind the Company in any manner, unless specifically authorized to do so in writing. TASKS, DUTIES, AND SCOPE OF WORK Independent Contractor agrees to devote as much time, attention, and energy as necessary to complete or achieve the following: [Describe]. The above to be referred to in this Agreement as the \"Scope of Work\". It is expected that the Scope of Work will completed by [Date]. Independent Contractor shall additionally perform any and all tasks and duties associated with the Scope of Work set forth above, including but not limited to, work being performed already or related change orders. Independent Contractor shall not be entitled to engage in any activities which are not expressly set forth by this Agreement. The books and records related to the Scope of Work set forth in this Agreement shall be maintained by the Independent Contractor at the Independent Contractor's principal place of business and open to inspection by Company during regular working hours. Documents to which Company will be entitled to inspect include, but are not limited to, any and all contract documents, change orders/purchase orders and work authorized by Independent Contractor or Company on existing or potential projects related to this Agreement. Independent Contractor shall be responsible to the management and directors of Company, but Independent Contractor will not be required to follow or establish a regular or daily work schedule. Supply all necessary equipment, materials and supplies. Independent Contractor will not rely on the equipment or offices of Company for completion of tasks and duties set forth pursuant to this Agreement. Any advice given Independent Contractors regarding the scope of work shall be considered a suggestion only, not an instruction. Company retains the right to inspect, stop, or alter the work of Independent Contractor to assure its conformity with this Agreement. ASSURANCE OF SERVICES Independent Contractor will assure that the following individuals (the \"Key Employees\") will be available to perform, and will perform, the Services hereunder until they are completed (identify by title and name as applicable): [Name of Key Employee, Title] [Name of Key Employee, Title] The Key Employees may be changed only with the prior written approval of the Company, which approval shall not be unreasonably withheld. COMPENSATION Independent Contractor shall be entitled to compensation for performing those tasks and duties related to the Scope of Work as follows: [Describe] Such compensation shall become due and payable to Independent Contractor in the following time, place, and manner: [Describe] NOTICE CONCERNING WITHHOLDING OF TAXES Independent Contractor recognizes and understands that it will receive a [specify tax] statement and related tax statements, and will be required to file corporate and/or individual tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Independent Contractor hereby promises and agrees to indemnify the Company for any damages or expenses, including attorney's fees, and legal expenses, incurred by the Company as a result of independent contractor's failure to make such required payments. AGREEMENT TO WAIVE RIGHTS TO BENEFITS Independent Contractor hereby waives and foregoes the right to receive any benefits given by Company to its regular employees, including, but not limited to, health benefits, vacation and sick leave benefits, profit sharing plans, etc. This waiver is applicable to all non-salary benefits which might otherwise be found to accrue to the Independent Contractor by virtue of their services to Company, and is effective for the entire duration of Independent Contractor's agreement with Company. This waiver is effective independently of Independent Contractor's employment status as adjudged for taxation purposes or for any other purpose. Neither this Agreement, nor any duties or obligations under this Agreement may be assigned by either party without the consent of the other. TERMINATION This Agreement may be terminated prior to the completion or achievement of the Scope of Work by either party giving [number] days written notice. Such termination shall not prejudice any other remedy to which the terminating party may be entitled, either by law, in equity, or under this Agreement. NON-DISCLOSURE OF TRADE SECRETS, CUSTOMER LISTS AND OTHER PROPRIETARY INFORMATION Independent Contractor agrees not to disclose or communicate, in any manner, either during or after Independent Contractor's agreement with Company, information about Company, its operations, clientele, or any other information, that relate to the business of Company including, but not limited to, the names of its customers, its marketing strategies, operations, or any other information of any kind which would be deemed confidential, a trade secret, a customer list, or other form of proprietary information of Company. Independent Contractor acknowledges that the above information is material and confidential and that it affects the profitability of Company. ","Independent Contractor Agreement","6",62,"https://templates.business-in-a-box.com/imgs/1000px/independent-contractor-agreement-D160.png","https://templates.business-in-a-box.com/imgs/250px/160.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#160.xml",{"title":6,"description":6},[110],{"label":111,"url":112},"Consultant & Contractors","consulting-contractor-business","independent contractor agreement","/template/independent-contractor-agreement-D160",{"description":116,"descriptionCustom":6,"label":117,"pages":8,"size":118,"extension":10,"preview":119,"thumb":120,"svgFrame":121,"seoMetadata":122,"parents":124,"keywords":123,"url":130},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda",513,"https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":123,"description":6},"non disclosure agreement nda",[125,127],{"label":20,"url":126},"business-legal-agreements",{"label":128,"url":129},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":132,"descriptionCustom":6,"label":133,"pages":134,"size":118,"extension":10,"preview":135,"thumb":136,"svgFrame":137,"seoMetadata":138,"parents":140,"keywords":139,"url":143},"IT SERVICE AGREEMENT This IT Service Agreement (the \"Agreement\") is effective on [DATE], BETWEEN: [NAME OF THE SERVICE PROVIDER], (the \"Service Provider\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [NAME OF THE CLIENT], (the \"Client\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] Collectively, the Service Provider and Client shall be referred to as the \"Parties\" and individually as the \"Party.\" WHEREAS, the Service Provider is in the business of providing establishing, operating and managing Information Technology and suggesting solutions as the Client wishes, and the Client desires to hire the Service Provider for various IT services; and WHEREAS, the Client and Service Provider desire to enter into an Agreement, which will define respective rights and duties as to all services to be performed; WHEREAS, the Parties wish to evidence their contract in writing; WHEREAS, the Service Provider affirms to understand all of the provisions contained in this Agreement, and in case the Client requires clarification as to one or more of the provisions contained herein, it can request clarification or otherwise seek legal guidance; NOW, THEREFORE, in consideration and as a condition of the Parties entering into this Agreement and other valuable considerations, the receipt and sufficiency of which consideration is acknowledged, the Parties agree as follows: DEFINITIONS \"Intellectual Property\" shall mean any and all technology, technical information, technical data, inventions, invention disclosures, discoveries, processes, formulae, algorithms, know-how, software, designs, design elements, works of authorship, drawings, non-public materials and any other technical subject matter related thereto. Intellectual Property also includes all Intellectual Property rights or similar proprietary rights related to the foregoing, in any jurisdiction, whether owned or held for use under license, whether registered or unregistered, including (i) patent rights and utility models, (ii) copyrights and database rights, (iii) trademarks and trade dress and the goodwill associated therewith, (iv) trade secrets, (v) mask works, and (vi) industrial design rights; in each case, including any registrations of, applications to register, and renewals and extensions of, any of the foregoing with or by any governmental authority in any jurisdiction. \"Service(s)\" shall mean the IT services being provided by the Service Provider to the Client under this Agreement. \"Confidential Information\" will include all data and information relating to the business and management of the Company, including but not limited to, Client lists, business policies, business strategies, proprietary and trade secret technology to which access is obtained by the Service Provider, including accounting records, computer software, other proprietary data, business operations, marketing development operations and customer information. \"Disclosing Party\" shall mean the Party who shall be disseminating the Confidential Information to the Receiving Party. \"Receiving Party\" shall mean the Party to whom the Confidential Information is disclosed. TERM The Client and the Service Provider agree that the present Agreement shall be in force from the [DATE] unless terminated by either of the Parties in accordance with the present Agreement. SCOPE OF THE AGREEMENT The Service Provider shall provide the IT Services and satisfy the responsibilities described in this Agreement as it may be supplemented, enhanced or modified, upon mutual written agreement of the Parties, during the Term. SERVICES WORK ORDER: The Service Provider agrees to provide IT Services to the Client in accordance with the terms and conditions of this Agreement. A description of the Services to be provided shall be set forth in one or more mutually agreed upon documents (hereinafter referred as \"Work Order\" or \"WO\"), each of which, upon execution by the Service Provider and the Client, shall become binding between the Parties and made a part hereof. Each Work Order entered into by the Parties in connection herewith shall be subject to, and the obligations of the Parties hereunder shall be performed in accordance with, the terms and conditions of this Agreement. Each Work Order shall: supplement and form a part of this Agreement, be read and construed as one with this Agreement, be deemed incorporated by reference herein. In the event of any conflict between the terms of this Agreement and any Work Order, the terms of this Agreement shall govern and control unless such Work Order expressly indicates otherwise. PERFORMANCE OF THE SERVICES The Service Provider agrees to perform the Services specified by the Client in a professional manner and in accordance with this Agreement. Notwithstanding the foregoing, the Client acknowledges that the Service Provider's ability to perform the Services will require the Client to timely perform certain tasks and provide certain tangible and intangible items. The Client hereby agrees to perform its obligations hereunder, and the Parties acknowledge that the Client's failure to perform such obligations may adversely affect the Service Provider's ability to meet its performance obligations under the conditions specified by the Client. In addition, the Service Provider shall not be deemed to be in default under this Agreement for any delays or failure to meet its obligations if based on the Client's actions, omissions or failure to meet its performance requirements. If any services, functions or responsibilities not specifically described in this Agreement are inherent subtasks of the Services and are reasonably necessary for provision of the Services, they shall be deemed to be implied by and included within the scope of the Services to the same extent and in the same manner as if specifically described in this Agreement. RELATIONSHIP OF PARTIES Nothing contained in this Agreement shall create an employer and employee relationship, a master and servant relationship, or a principal and agent relationship between the Service Provider and the Client. ASSIGNMENT The Parties shall not assign any rights under the present Agreement to any other Party without the mutual written consent of the Parties. Subject to the foregoing, this Agreement will be binding upon the Parties' heirs, executors, successors and assigns. PAYMENT The Service Provider shall invoice the Client monthly for time and material-based fees, as per the rates specified in the WO, for the Services. The invoices should be accompanied with the time sheets supporting monthly billing information, as the case may be, signed off by the Client. The Client shall pay the Service Provider amounts under an undisputed invoice within [NUMBER OF DAYS] days from the receipt by the Client of payment of the Service Provider's invoice to the Client in respect of the Services provided by the relevant Assigned Employees. The Service Provider shall be solely responsible for paying all expenses incurred by the Service Provider before, during and after the Term of this Agreement that are related in any way and manner to the fulfillment of the Service Provider's obligations flowing from this Agreement. All payments to the Service Provider are to be made in the currency specified in the WO, subject to deduction of tax at source, if any, or withholding taxes. On receipt of the invoices, the Client shall cross check the invoices and if it has a dispute in regard to the raised invoices, then it shall notify the Service Provider about the dispute in writing mandatorily within seven (7) days of the receipt of the invoice","IT Service Agreement","8","https://templates.business-in-a-box.com/imgs/1000px/it-service-agreement-D13422.png","https://templates.business-in-a-box.com/imgs/250px/13422.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13422.xml",{"title":139,"description":6},"it service agreement",[141,142],{"label":20,"url":126},{"label":20,"url":126},"/template/it-service-agreement-D13422",{"description":145,"descriptionCustom":6,"label":146,"pages":147,"size":118,"extension":10,"preview":148,"thumb":149,"svgFrame":150,"seoMetadata":151,"parents":153,"keywords":152,"url":160},"CLOUD SERVICE AGREEMENT This Cloud Service Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [SERVICE PROVIDER NAME] (the \"Provider\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its principal place of business located at: [COMPLETE ADDRESS] AND: [CUSTOMER NAME] (the \"Customer\"), an individual/entity organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its principal place of business located at: [COMPLETE ADDRESS] WHEREAS, the Provider offers cloud-based services, and the Customer wishes to use the Provider's services under the terms and conditions set forth in this Agreement; NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, the Parties hereto agree as follows: DEFINITIONS Cloud Services: The term \"Cloud Services\" refers to the hosting, storage, and software services provided by the Provider, accessible remotely by the Customer via the internet, as described in Schedule A attached to this Agreement. Service Level Agreement (SLA): The term \"Service Level Agreement\" refers to the agreement attached in Schedule B, outlining the Provider's commitment to uptime, performance, and support. Customer Data: The term \"Customer Data\" refers to all data, content, files, and other information uploaded, stored, or processed by the Customer using the Cloud Services. SERVICES PROVIDED 2.1 Cloud Service Offering: The Provider agrees to provide the following Cloud Services to the Customer: [DESCRIBE CLOUD SERVICES OFFERED, e.g., data storage, application hosting, SaaS, infrastructure services.] 2.2 Access to Services: The Provider will provide the Customer with login credentials and the necessary technical specifications to access the Cloud Services. The Customer is responsible for maintaining the security of login credentials. 2.3 Service Availability: The Provider agrees to provide access to the Cloud Services 24/7, subject to any scheduled maintenance or interruptions due to force majeure. The Provider's obligations regarding uptime are detailed in Schedule B. TERM AND TERMINATION 3.1 Term: This Agreement shall commence on [START DATE] and continue for a period of [NUMBER OF YEARS/MONTHS] years/months (the \"Initial Term\"). Upon expiration of the Initial Term, the Agreement shall automatically renew for successive terms of [NUMBER OF YEARS/MONTHS] years/months unless terminated by either Party. 3.2 Termination by Either Party: Either Party may terminate this Agreement by providing [NUMBER OF DAYS] days' written notice prior to the end of the Initial Term or any renewal term. 3.3 Termination for Cause: Either Party may terminate this Agreement immediately if the other Party breaches a material obligation under this Agreement and fails to cure the breach within [NUMBER OF DAYS] days of receiving written notice. 3.4 Effect of Termination: Upon termination of this Agreement, the Provider shall disable the Customer's access to the Cloud Services, and the Customer shall promptly return or destroy any proprietary materials belonging to the Provider. FEES AND PAYMENT 4.1 Service Fees: The Customer agrees to pay the Provider the fees for the Cloud Services as specified in Schedule C (the \"Fees\"). Fees are based on the service level selected by the Customer and shall be invoiced on a [MONTHLY/QUARTERLY/ANNUAL] basis. 4.2 Payment Terms: The Customer agrees to pay each invoice within [NUMBER OF DAYS] days of the invoice date. Late payments will incur a late fee of [PERCENTAGE]% per month until the outstanding balance is paid in full. 4.3 Additional Charges: The Provider may charge the Customer for any additional services requested by the Customer that are outside the scope of the original Cloud Services, such as increased storage or additional support services. Such charges shall be invoiced in accordance with the applicable rates in Schedule C. ' CUSTOMER RESPONSIBILITIES 5.1 Use of Cloud Services: The Customer agrees to use the Cloud Services in accordance with applicable laws and regulations. The Customer shall not use the Cloud Services to store or transmit any unlawful, infringing, or harmful content. 5.2 Data Backup: While the Provider may perform regular backups of Customer Data as specified in Schedule A, the Customer acknowledges that they are responsible for maintaining backup copies of all critical data stored within the Cloud Services. 5.3 Security Obligations: The Customer is responsible for maintaining the confidentiality of login credentials and ensuring that only authorized personnel access the Cloud Services. DATA PROTECTION AND PRIVACY 6.1 Ownership of Customer Data: The Customer retains ownership of all Customer Data stored within the Cloud Services. The Provider shall not access, use, or disclose the Customer Data except as required to perform the services under this Agreement or as required by law. 6.2 Data Protection Measures: The Provider agrees to implement reasonable technical and organizational security measures to protect the Customer Data from unauthorized access, use, or disclosure. The Provider's data protection policies are detailed in Schedule D. 6.3 Data Breach Notification: In the event of a data breach that affects the security of the Customer Data, the Provider agrees to promptly notify the Customer and take necessary actions to mitigate the breach. CONFIDENTIALITY 7.1 Confidential Information: Both Parties agree to maintain the confidentiality of any proprietary or confidential information obtained during the course of this Agreement, including business practices, technology, and Customer Data. 7.2 Non-Disclosure: Neither Party shall disclose any confidential information to third parties without the prior written consent of the other Party, except as required by law. WARRANTIES AND REPRESENTATIONS 8.1 Provider's Warranties: The Provider represents and warrants that it has the necessary rights, authority, and expertise to provide the Cloud Services as described in this Agreement. 8.2 No Warranty on Third-Party Services: The Provider makes no warranty, express or implied, regarding the performance of any third-party services, software, or applications used in conjunction with the Cloud Services. 8","Cloud Service Agreement","11","https://templates.business-in-a-box.com/imgs/1000px/cloud-service-agreement-D13921.png","https://templates.business-in-a-box.com/imgs/250px/13921.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13921.xml",{"title":152,"description":6},"cloud service agreement",[154,157],{"label":155,"url":156},"Business Plan Kit","business-plan-kit",{"label":158,"url":159},"Business Procedures","business-procedures","/template/cloud-service-agreement-D13921",{"description":162,"descriptionCustom":6,"label":163,"pages":103,"size":118,"extension":10,"preview":164,"thumb":165,"svgFrame":166,"seoMetadata":167,"parents":169,"keywords":168,"url":172},"SAAS SERVICE LEVEL AGREEMENT This SaaS Service Level Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Service Provider\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE] with its head office located at: [YOUR COMPLETE ADDRESS] AND: [SECOND PARTY NAME] (the \"Service Recipient\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, the Service Provider is engaged in the business of providing certain cloud based services, as more specifically described in Scope of Services of the present Agreement; WHEREAS, the Service Recipient wishes to receive the services being provided by the Service Provider; NOW, THEREFORE, THE PARTIES AGREE AS FOLLOWS: DEFINITIONS \"Incident\" means any set of circumstances resulting in a failure to meet a Service Level. \"Service\" or \"Services\" refers to the Service provided to the Service Recipient pursuant to the proposal/contract. \"Service Credit\" is the percentage of the monthly Service fees for the Service that is credited to the Service Recipient for a Service Level not met pursuant to this SSLA. \"Confidential Information\" shall mean and include any document the \"Disclosing Party\" marks as Confidential; any information designated as Confidential. \"Documentation\" shall mean and include all the Documents, Forms, Order Forms, Payment Schedule, Service Schedule, and such other documents made available by the parties to each other to facilitate the performance of services. \"Downtime\" is defined as any period when users are unable to access the Service Provider's sites for which they have appropriate permissions. The ability to access the Service Provider's sites is determined by automated monitoring that attempts to access the Service Provider's sites every minute supplemented by server logs. Downtime does not include the period when the Service is not available as a result of: (a) Scheduled Downtime or scheduled network, hardware, or Service maintenance or upgrades; or (b) the acts or omissions of the Service Recipient or the Service Recipient's employees, agents, contractors, or vendors, or anyone gaining access to Service Provider's network by means of the Service Recipient's passwords or equipment; or (c) Service Recipient requested changes. \"Scheduled Downtime\" is defined as: (a) Downtime within pre-established maintenance windows; Service Recipient specific updates/customization; general upgrades to firmware; or (b) Downtime during major version upgrade. Scheduled Downtime is not considered Downtime for purposes of this Agreement. \"Specification Target\" shall mean the time targets within which the Service Provider shall down the servers for the maintenance of the services or for fixing any errors. \"Response Time\" is the time that the Service Provider shall take to acknowledge the call or email of the Service Recipient, advising them of a problem. \"Resolution Time\" is the time that the Service Provider shall take to fix the problem. TERM OF THE AGREEMENT The present Agreement shall commence from the effective date mentioned hereof and shall continue to be in force for a period of ___________ years unless terminated earlier in accordance with any of provisions of the present Agreement. At the expiration of the stipulated term, the Agreement may be renewed at the option and consent of both the parties. SCOPE OF SERVICES The Service Provider shall provide such services as mentioned in \"Exhibit A\" attached to the present Agreement. REPRESENTATIONS BY THE SERVICE RECIPIENT Service Availability The Service Availability shall be on the basis of the following: [SERVICE NAME, AVAILABILITY PERIOD, MAINTENANCE TIME ETC.] Service Maintenance The Service Maintenance shall be performed on the basis of the following schedule: [SERVICE MAINTENANCE SCHEDULE] Service Level The Service Recipient shall be provided with the support as per the defined levels in the following table: Level Overview Qualifying Conditions Support Type Priority P1: (Critical) Priority P2: (High) Priority P3: (Medium) Priority P4: (Low) Response Time and Resolution Time The Response time for Critical and High Priority Levels shall be 4 hours, 8 hours for Medium Priority, and within 2 business days for Low Priority. WARRANTIES BY SERVICE PROVIDER The Service Provider warrants as follows: It shall perform its services and the roles and duties under the present Agreement diligently. It shall not directly or indirectly solicit the clients or employees of the Service Recipient. It shall observe the terms of the Agreement in good faith. It has and will maintain all necessary licenses, consents, and permissions necessary for the performance of its obligations under this Agreement. WARRANTIES BY SERVICE RECIPIENT The Service Recipient warrants as follows: It shall provide all reasonable assistance to the Service Provider to facilitate the performance of services by the Service Provider. It shall release the payment to the Service Provider on time. It shall provide accurate information that the Service Provider requires for the performance of its services. CONFIDENTIAL INFORMATION Each and any party (\"Disclosing Party\") may disclose or grant to any other party (\"Receiving Party\") access to information that the Disclosing Party considers confidential or proprietary (\"Confidential Information\"). Confidential Information, as used in this Agreement, shall mean any information or data which, (a) if in tangible form or other media that can be converted to readable form, is clearly marked as proprietary, confidential or private when disclosed, (b) if oral or visual, is identified as proprietary, confidential, or private at the time of disclosure, or (c) is of a nature or is disclosed under circumstances such that a reasonable person would consider it confidential. A Disclosing Party's Confidential Information shall not include information that (a) is or becomes part of the public domain through no act or omission of a Receiving Party, (b) was in the Receiving Party's lawful possession prior to the disclosure and had not been obtained by the Receiving Party from the Disclosing Party. (c) is disclosed to the Receiving Party by a third party not known to the Receiving Party, following reasonable inquiry, to be subject to an obligation of non-disclosure with respect to such information, or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information. The Receiving Party agrees to hold in confidence and not to disclose or reveal to any person or entity the Disclosing Party's Confidential Information, and not to use the Disclosing Party's Confidential Information for any purpose other than in connection with the parties' discussions regarding, and performance of, a transaction. Without limiting the generality of the foregoing, the Receiving Party shall not disclose Confidential Information of the Disclosing Party to any of the Receiving Party's employees or agents except those employees or agents who are required to have such Confidential Information in order to participate in the parties' discussions regarding, or performance of, a transaction, and who are under a written obligation of confidentiality or nondisclosure to the Receiving Party","SaaS Service Level Agreement","https://templates.business-in-a-box.com/imgs/1000px/saas-service-level-agreement-D12859.png","https://templates.business-in-a-box.com/imgs/250px/12859.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12859.xml",{"title":168,"description":6},"saas service level agreement",[170,171],{"label":20,"url":126},{"label":20,"url":126},"/template/saas-service-level-agreement-D12859",false,{"seo":175,"reviewer":187,"quick_facts":191,"at_a_glance":193,"personas":197,"variants":218,"glossary":245,"fields":276,"how_to_fill":322,"common_mistakes":358,"faqs":375,"industries":400,"comparisons":417,"diy_vs_pro":432,"related_template_ids_curated":445,"schema":454,"classification":456},{"meta_title":176,"meta_description":177,"primary_keyword":178,"secondary_keywords":179},"Checklist Website Hosting Agreement Template (Free Word)","Free website hosting agreement checklist template to verify all key terms before signing. Covers uptime, backups, security, SLAs, and termination. Free Word and PDF download.","website hosting agreement checklist",[180,181,182,183,184,185,186],"web hosting agreement checklist template","website hosting contract checklist","hosting agreement review checklist","web hosting checklist template free","website hosting terms checklist","hosting agreement template word","web hosting sla checklist",{"name":188,"credential":189,"reviewed_date":190},"Bruno Goulet","CEO, Business in a Box","2026-05-02",{"difficulty":192,"legal_review_recommended":173,"signature_required":173},"easy",{"what_it_is":194,"when_you_need_it":195,"whats_inside":196},"A Checklist Website Hosting Agreement is a structured review form used to verify that all critical terms are present and acceptable before signing a web hosting contract. This free Word download gives you a line-by-line checklist covering uptime guarantees, backup frequency, security protocols, data ownership, support response times, and termination rights — so nothing gets overlooked when evaluating a hosting provider.\n","Use it before signing a new hosting contract, switching providers, or renewing an existing agreement. It is especially useful when a technical stakeholder and a business stakeholder need to review the same document from different angles.\n","Party and plan identification fields, uptime and SLA verification items, backup and disaster recovery checks, security and compliance requirements, data ownership and portability confirmations, support tier and response time entries, pricing and billing term fields, and termination and renewal condition checkboxes.\n",[198,202,206,210,214],{"title":199,"use_case":200,"icon_asset_id":201},"Small business owners","Reviewing a hosting contract before committing to a multi-year plan","persona-small-business-owner",{"title":203,"use_case":204,"icon_asset_id":205},"IT managers","Verifying SLA and security terms meet internal compliance standards","persona-it-manager",{"title":207,"use_case":208,"icon_asset_id":209},"Web developers and agencies","Confirming hosting terms align with client deliverables and uptime promises","persona-agency",{"title":211,"use_case":212,"icon_asset_id":213},"Startup founders","Evaluating a first hosting provider without in-house legal or IT expertise","persona-startup-founder",{"title":215,"use_case":216,"icon_asset_id":217},"Operations managers","Standardizing the vendor review process across all cloud and hosting contracts","persona-operations-director",[219,223,227,230,234,238,241],{"situation":220,"recommended_template":221,"slug":222},"Reviewing a shared hosting plan for a small informational website","Checklist Website Hosting Agreement (Basic)","checklist-website-hosting-agreement-D770",{"situation":224,"recommended_template":225,"slug":226},"Evaluating a dedicated server or VPS hosting contract","Server Hosting Agreement","hosting-agreement-D774",{"situation":228,"recommended_template":229,"slug":222},"Signing a full managed hosting service with SLA guarantees","Website Hosting Agreement",{"situation":231,"recommended_template":232,"slug":233},"Engaging a third party to maintain and host a client site","Website Maintenance Agreement","web-site-hosting-agreement-D776",{"situation":235,"recommended_template":236,"slug":237},"Contracting for cloud infrastructure rather than managed hosting","Cloud Services Agreement","cloud-service-agreement-D13921",{"situation":239,"recommended_template":240,"slug":222},"Reviewing a reseller hosting arrangement","Reseller Hosting Agreement Checklist",{"situation":242,"recommended_template":243,"slug":244},"Confirming terms for a co-location data center contract","Data Center Co-location Checklist","checklist-co-branding-agreement-D745",[246,249,252,255,258,261,264,267,270,273],{"term":247,"definition":248},"Uptime Guarantee","A contractual commitment from the hosting provider stating the minimum percentage of time servers will be operational, typically expressed as 99.9% or 99.99% per month.",{"term":250,"definition":251},"SLA (Service Level Agreement)","A written commitment within the hosting contract specifying performance standards — such as uptime, response time, and support resolution time — and the remedies available if those standards are not met.",{"term":253,"definition":254},"Bandwidth Allowance","The maximum amount of data transfer permitted per billing period before overage charges apply or service is throttled.",{"term":256,"definition":257},"Data Portability","The ability to export your website files, databases, and email data from the hosting provider in a standard format you can move to another host.",{"term":259,"definition":260},"Disaster Recovery","A documented plan and set of processes the hosting provider uses to restore service and data after an outage, hardware failure, or data loss event.",{"term":262,"definition":263},"Shared Hosting","A hosting arrangement where multiple websites share the same physical server resources — CPU, RAM, and storage — making it cost-effective but subject to performance interference from neighbors.",{"term":265,"definition":266},"Dedicated Server","A hosting arrangement where the client leases an entire physical server exclusively, providing full resource control and consistent performance at higher cost.",{"term":268,"definition":269},"Auto-Renewal Clause","A contract provision that automatically extends the hosting term — often at a higher rate — unless the client provides written cancellation notice within a specified window before the renewal date.",{"term":271,"definition":272},"Root Access","Administrative-level access to a server's operating system, allowing full configuration control — typically available only on VPS or dedicated server plans.",{"term":274,"definition":275},"SSL Certificate","A digital certificate that encrypts data transmitted between a visitor's browser and the web server, required for HTTPS and trusted by modern browsers and search engines.",[277,282,287,292,297,302,307,312,317],{"name":278,"plain_english":279,"sample_language":280,"common_mistake":281},"Provider and plan identification","Records the hosting provider's legal name, the specific plan or package being reviewed, the contract term length, and the intended domain or site being hosted.","Provider: [HOSTING COMPANY LEGAL NAME] | Plan: [PLAN NAME / SKU] | Term: [MONTH-TO-MONTH / 12 MONTHS / 24 MONTHS] | Domain: [DOMAIN NAME]","Listing only the brand name instead of the legal entity — when a dispute arises, the brand name alone is insufficient to identify the contracting party.",{"name":283,"plain_english":284,"sample_language":285,"common_mistake":286},"Uptime guarantee and SLA terms","Confirms the guaranteed uptime percentage, the measurement period (monthly vs. annual), and what credits or remedies are available when the guarantee is missed.","Uptime Guarantee: [99.9% / 99.99%] measured [monthly / annually] | SLA Credit: [X]% of monthly fee per hour of downtime beyond threshold | Credit Cap: [X]% of monthly fee","Accepting an annual uptime SLA instead of monthly — 99.9% annual allows up to 8.7 hours of downtime in a single month with no credit triggered.",{"name":288,"plain_english":289,"sample_language":290,"common_mistake":291},"Backup frequency and retention","Documents how often backups are taken, where they are stored, how long they are retained, and whether restoration is included in the plan or billed separately.","Backup Frequency: [Daily / Weekly] | Retention Period: [7 days / 30 days] | Storage Location: [On-site / Off-site / Both] | Restoration Fee: [Included / $X per restore]","Assuming backups are included without confirming — many shared hosting plans list backups as a paid add-on or 'best effort' service with no contractual obligation.",{"name":293,"plain_english":294,"sample_language":295,"common_mistake":296},"Security and SSL provisions","Checks whether the provider includes SSL certificate provisioning, firewall protection, malware scanning, and DDoS mitigation as part of the base plan.","SSL Certificate: [Included / Billed at $X/yr] | Firewall: [Included / Optional] | Malware Scanning: [Daily / Weekly / Not included] | DDoS Protection: [Yes / No]","Treating a free SSL certificate as a proxy for overall security — SSL covers data in transit only; it does not indicate server-level malware protection or firewall coverage.",{"name":298,"plain_english":299,"sample_language":300,"common_mistake":301},"Data ownership and portability","Confirms that the client retains full ownership of all files, databases, and content, and that data can be exported in a usable format upon request or at termination.","Data Ownership: Client retains all rights to [FILES / DATABASES / EMAIL DATA] | Export Format: [cPanel backup / SQL dump / FTP download] | Export Available: [At any time / Upon termination only]","Not confirming export rights before signing — some providers lock accounts immediately upon cancellation, preventing data retrieval without paying a recovery fee.",{"name":303,"plain_english":304,"sample_language":305,"common_mistake":306},"Support tier and response times","Records the support channels available (phone, chat, email, ticket), the contractual first-response time for each priority level, and the hours of availability.","Support Channels: [Phone / Live Chat / Email / Ticket] | Response Time — Critical: [X hrs] | Response Time — Standard: [X hrs] | Availability: [24/7 / Business hours only]","Confusing 'response time' with 'resolution time' — a provider can meet a 1-hour response SLA while leaving the underlying issue unresolved for days.",{"name":308,"plain_english":309,"sample_language":310,"common_mistake":311},"Pricing, billing cycle, and overage charges","Documents the monthly or annual fee, billing date, accepted payment methods, and the per-unit overage charge for bandwidth, storage, or email accounts exceeding plan limits.","Monthly Fee: $[X] | Billing Date: [Day of month] | Bandwidth Overage: $[X] per [GB / TB] | Storage Overage: $[X] per [GB] | Payment Method: [Credit card / ACH / Invoice]","Overlooking overage rates — providers often advertise 'unlimited' plans but apply throttling or overage charges once traffic exceeds an undisclosed fair-use threshold.",{"name":313,"plain_english":314,"sample_language":315,"common_mistake":316},"Termination notice and auto-renewal terms","States the required notice period to cancel without penalty, whether the contract auto-renews, the notice window to prevent renewal, and any early-termination fee.","Termination Notice: [X days] written notice | Auto-Renewal: [Yes / No] | Renewal Notice Window: [X days before renewal date] | Early Termination Fee: [None / $X]","Missing the auto-renewal cancellation window — many providers require 30–60 days' notice before the renewal date, and charges become non-refundable once the term begins.",{"name":318,"plain_english":319,"sample_language":320,"common_mistake":321},"Acceptable use and content restrictions","Flags any content categories or traffic types prohibited by the provider's acceptable use policy that could result in immediate account suspension.","Prohibited Content: [Adult content / Peer-to-peer file sharing / High-traffic streaming] | Prohibited Traffic: [Bulk email / Crypto mining] | Violation Consequence: [Immediate suspension / Notice required]","Skipping the acceptable use policy entirely — a site suspended for an AUP violation loses access immediately, with no credit for unused subscription time.",[323,328,333,338,343,348,353],{"step":324,"title":325,"description":326,"tip":327},1,"Gather the hosting agreement and plan documentation","Obtain the full contract text, the plan specification sheet, and the provider's terms of service and acceptable use policy. The checklist references all three documents simultaneously.","Request the contract as a PDF before purchase — providers who refuse to share it before payment are a red flag.",{"step":329,"title":330,"description":331,"tip":332},2,"Fill in provider and plan identification","Enter the hosting provider's legal entity name, the exact plan name as listed on the order page, the contract term, and the primary domain or site the agreement covers.","Screenshot the plan page at the time of review — plan features and pricing change frequently, and the screenshot serves as evidence if terms differ at renewal.",{"step":334,"title":335,"description":336,"tip":337},3,"Verify uptime guarantee and SLA credit terms","Locate the SLA section of the contract and confirm the uptime percentage, measurement period, and the credit formula. Check that credits apply per incident, not annually.","Calculate what a missed SLA is actually worth in dollars — a 10% credit on a $10/month plan is $1.00, which may not reflect the real cost of downtime to your business.",{"step":339,"title":340,"description":341,"tip":342},4,"Confirm backup and disaster recovery details","Find the backup policy in the contract or the provider's knowledge base and document the frequency, retention period, storage location, and restoration cost. Mark the field 'Not included' if backup is not contractually guaranteed.","If backups are not included, budget for a third-party backup plugin or service (e.g., Jetpack Backup or UpdraftPlus) before signing.",{"step":344,"title":345,"description":346,"tip":347},5,"Check security provisions and SSL coverage","List each security feature — SSL, firewall, malware scanning, DDoS protection — and mark whether it is included, optional, or absent. Note the SSL certificate type (DV, OV, or EV).","A domain-validated (DV) SSL is sufficient for most websites; OV or EV certificates are required for e-commerce or financial data handling.",{"step":349,"title":350,"description":351,"tip":352},6,"Record termination, auto-renewal, and overage terms","Enter the cancellation notice window, auto-renewal date, and any overage rates for bandwidth or storage. Set a calendar reminder 15 days before the cancellation notice deadline.","Add the auto-renewal date and cancellation deadline to your team's shared calendar immediately — this is the single item most often missed until it is too late.",{"step":354,"title":355,"description":356,"tip":357},7,"Review and sign off","Have the technical and business stakeholders each review the completed checklist. Both should initial the document before the hosting agreement is countersigned.","Store the completed checklist alongside the signed hosting contract so the agreed terms are on record for the full duration of the relationship.",[359,363,367,371],{"mistake":360,"why_it_matters":361,"fix":362},"Skipping the acceptable use policy review","Providers can suspend an account immediately and without refund for AUP violations, including traffic types or content categories the client didn't know were prohibited.","Read the full AUP before signing and flag any restrictions that could apply to your site's content type or traffic patterns.",{"mistake":364,"why_it_matters":365,"fix":366},"Accepting an annual uptime SLA instead of monthly","An annual 99.9% SLA allows nearly 9 hours of downtime in a single calendar month without triggering any credit — far more than most businesses can tolerate.","Require a monthly measurement period and confirm that credits are calculated per incident rather than aggregated annually.",{"mistake":368,"why_it_matters":369,"fix":370},"Assuming backups are included in the base plan","Many shared hosting plans list backups as a best-effort or paid add-on; a data loss event with no contractual backup guarantee leaves you with no remedy.","Locate the backup clause in the contract text — not the marketing page — and budget for a third-party backup solution if it is absent or not guaranteed.",{"mistake":372,"why_it_matters":373,"fix":374},"Ignoring the auto-renewal cancellation window","Missing a 30- or 60-day cancellation window results in an automatic charge for another full term, which most providers treat as non-refundable.","Record the renewal date and the cancellation deadline in a shared calendar at the time of signing, and set a reminder 15 days before the deadline.",[376,379,382,385,388,391,394,397],{"question":377,"answer":378},"What is a website hosting agreement checklist?","A website hosting agreement checklist is a structured review form that helps you verify all critical terms — uptime guarantees, backup policies, security provisions, data ownership, support tiers, and termination rights — before signing a web hosting contract. It ensures technical and business stakeholders review the same points consistently and that nothing is overlooked during vendor evaluation.\n",{"question":380,"answer":381},"What should I look for in a website hosting agreement?","Focus on six areas: the uptime guarantee and SLA credit formula, backup frequency and retention period, security provisions (SSL, firewall, malware scanning), data ownership and portability rights, support response times and availability hours, and auto-renewal terms with the cancellation notice window. Missing or vague terms in any of these areas are negotiating points before you sign, not surprises to discover later.\n",{"question":383,"answer":384},"What uptime guarantee should a hosting agreement include?","99.9% uptime measured monthly is the widely accepted minimum for production websites, equating to roughly 44 minutes of allowable downtime per month. High-traffic or revenue-generating sites should require 99.95% or 99.99%. Confirm the measurement period is monthly rather than annual — an annual SLA can mask significant single-month outages without triggering any credit.\n",{"question":386,"answer":387},"Who owns the website data under a hosting agreement?","You should. A properly written hosting agreement explicitly states that the client retains full ownership of all files, databases, email data, and content hosted on the provider's infrastructure. Confirm that the contract includes the right to export your data in a usable format at any time — not only upon termination — and that the provider cannot use your content for any purpose beyond delivering the service.\n",{"question":389,"answer":390},"What is an auto-renewal clause in a hosting contract?","An auto-renewal clause automatically extends the hosting term — often for the same duration as the original contract — unless you provide written cancellation notice within a specified window before the renewal date. Many providers require 30–60 days' notice, and charges that process after the renewal date are typically non-refundable. Record the deadline in your calendar at the time of signing.\n",{"question":392,"answer":393},"Is a website hosting agreement the same as a website hosting checklist?","No. A website hosting agreement is the binding contract between a client and a hosting provider. A website hosting agreement checklist is a review tool — a form you use to verify that the hosting agreement contains acceptable terms before you sign it. The checklist is not a contract; it is a due-diligence document used alongside the contract.\n",{"question":395,"answer":396},"Do I need a lawyer to review a website hosting agreement?","For most small business and standard shared or VPS hosting contracts, a detailed checklist review is sufficient. Engage a lawyer when the contract involves large annual fees, significant data privacy obligations (HIPAA, GDPR), custom SLA terms, or provisions that limit the provider's liability in ways that could expose your business to unrecoverable losses.\n",{"question":398,"answer":399},"How often should I review my hosting agreement?","Review the full agreement at each renewal — typically annually. Providers update terms of service and acceptable use policies with limited notice, and plan features can change between terms. Running the checklist again at renewal takes less than 30 minutes and ensures your documented expectations still match the current contract.\n",[401,405,409,413],{"industry":402,"icon_asset_id":403,"specifics":404},"E-commerce","industry-ecommerce","Payment processing uptime dependencies make SLA credit terms and disaster recovery plans especially critical for online retailers.",{"industry":406,"icon_asset_id":407,"specifics":408},"Professional Services","industry-professional-services","Client-facing portals and document repositories require confirmed data ownership and export rights to satisfy client data handling obligations.",{"industry":410,"icon_asset_id":411,"specifics":412},"Healthcare","industry-healthtech","HIPAA-regulated sites must verify that the hosting agreement includes a Business Associate Agreement and documented security controls before signing.",{"industry":414,"icon_asset_id":415,"specifics":416},"Marketing and Creative Agencies","industry-marketing","Agencies managing hosting on behalf of multiple clients use the checklist to standardize vendor evaluation and document terms for each client account separately.",[418,421,424,428],{"vs":229,"vs_template_id":419,"summary":420},"website-hosting-agreement-D769","A website hosting agreement is the binding contract between a client and a provider. The checklist is a pre-signature review tool used to verify that agreement's terms are complete and acceptable. Use the checklist during evaluation; execute the agreement to formalize the relationship.",{"vs":232,"vs_template_id":422,"summary":423},"website-maintenance-agreement-D13266","A website maintenance agreement covers ongoing site updates, plugin management, and technical support after launch. A hosting agreement checklist focuses specifically on the infrastructure terms — servers, uptime, backups, and data ownership. Sites typically need both documents for different vendors or service scopes.",{"vs":425,"vs_template_id":426,"summary":427},"IT Services Agreement","D{IT_SERVICES_AGREEMENT_ID}","An IT services agreement covers a broad range of managed technology services — network, hardware, software, and support. A hosting checklist is narrowly focused on web server and infrastructure terms. Use the IT services agreement when a single vendor manages your full technology stack; use the hosting checklist when evaluating a dedicated hosting provider.",{"vs":429,"vs_template_id":430,"summary":431},"Service Level Agreement (SLA)","service-level-agreement-D13310","An SLA is a standalone document or contract section that defines performance standards and remedies in detail. The hosting agreement checklist includes SLA verification as one of several review areas. Use both together — the SLA defines the terms; the checklist confirms they are present and acceptable before signing.",{"use_template":433,"template_plus_review":437,"custom_drafted":441},{"best_for":434,"cost":435,"time":436},"Small businesses, freelancers, and web agencies evaluating standard shared, VPS, or managed hosting contracts","Free","20–30 minutes per hosting agreement",{"best_for":438,"cost":439,"time":440},"Businesses with HIPAA, GDPR, or PCI-DSS compliance obligations, or contracts with custom liability limitation clauses","$150–$400 for a one-hour legal or IT consultant review","1–2 days",{"best_for":442,"cost":443,"time":444},"Enterprise hosting arrangements with dedicated SLA negotiations, custom data processing terms, or multi-server infrastructure contracts","$500–$2,000+ for legal and IT advisory","1–2 weeks",[222,233,446,447,448,449,450,237,451,452,453,447],"service-level-agreement-D778","website-design-agreement-D821","independent-contractor-agreement-D160","non-disclosure-agreement-nda-D12692","it-service-agreement-D13422","saas-service-level-agreement-D12859","vendor-agreement-D13292","master-service-agreement-D12657",{"emit_how_to":455,"emit_defined_term":455},true,{"primary_folder":126,"secondary_folder":457,"document_type":458,"industry":459,"business_stage":460,"tags":461,"confidence":466},"services-and-consulting","checklist","general","all-stages",[462,458,463,464,465],"agreement","website-hosting","contract-review","vendor-evaluation",0.85,"\u003Ch2>What is a Checklist Website Hosting Agreement?\u003C/h2>\n\u003Cp>A \u003Cstrong>Checklist Website Hosting Agreement\u003C/strong> is a structured review form used to verify that a web hosting contract contains all the terms a business needs before signing. It walks you through each critical provision — uptime guarantees, backup policies, security features, data ownership rights, support response times, pricing and overage rates, and auto-renewal conditions — so you can confirm what the provider has committed to in writing rather than what their marketing page implies. Unlike the hosting agreement itself, this checklist is not a contract; it is a due-diligence tool that sits alongside the contract during evaluation and at each renewal.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Signing a hosting agreement without a systematic review is one of the most common ways small businesses inherit avoidable problems — discovering after a data loss event that backups were never contractually guaranteed, or finding out only after missing a 60-day cancellation window that auto-renewal has triggered another full year of charges. A completed checklist creates a written record of every term you verified before signing, giving you a reference point if the provider's service falls short of what was agreed. It also forces a conversation between technical and business stakeholders — the IT manager who cares about SLA credits and the operations lead who cares about termination rights — before either party is locked in. This template standardizes that review so it takes under 30 minutes instead of becoming an ad hoc search through dense contract language.\u003C/p>\n",1781186033454]