Call Center Agent Outbound_Market Research & Surveys Job Description Template

Business-in-a-Box's Call Center Agent Outbound_Market Research & Surveys Job Description Template

Document description

This call center agent outbound_market research & surveys job description template template has 3 pages and is a MS Word file type listed under our human resources documents.

Sample of our call center agent outbound_market research & surveys job description template:

Page 1 JOB DESCRIPTION CALL CENTER AGENT – OUTBOUND MARKET RESEARCH & SURVEYS Brief description The position of call center agent (outbound market research & survey) consists of conducting telephone surveys or interviews, explaining objectives and procedures to interviewees, compiling and recording results and data from interviews and surveys. Tasks • Collect data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand; • Compile, record, code results and data from interviews or surveys; • Deal with unpleasant, angry, or discourteous individuals; • Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data; • Explain survey objectives and procedures to interviewees; • Identify and report problems in obtaining valid data; • Identify and resolve inconsistencies in i

1,900+ Templates & Tools to Help You Start, Run & Grow Your Business

Created by lawyers & experts
Professional-looking formatting
Simply fill-in-the-blanks & print
100% customizable MS Word document
Compatible with all office suites
Export to PDF and .doc

All the Templates You Need to Plan, Start, Organize, Manage, Finance & Grow Your Business, in One Place.

Templates and Tools to Manage Every Aspect of Your Business.

8 Business Management Modules, In 1 Place.

Download Your Call Center Agent Outbound_Market Research & Surveys Job Description Template and Crush Your Business Goals With The Business‑in‑a‑Box Toolkit
Business‑in‑a‑Box templates are used by over 250,000 companies in United States, Canada, United Kingdom, Australia, South Africa and 190 countries worldwide.