[{"data":1,"prerenderedAt":516},["ShallowReactive",2],{"document-agreement-with-provider-of-network-services-D5159":3},{"document":4,"label":20,"preview":11,"thumb":21,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":22,"breadcrumb":26,"related":34,"customDescModule":168,"customdescription":6,"mdFm":169,"mdProseHtml":515},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":19},"AGREEMENT WITH PROVIDER OF NETWORK SERVICES This Agreement with Provider of Network Services (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Provider\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [USER NAME] (the \"User\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] This agreement represents the complete agreement and understanding between [YOUR COMPANY NAME] (the \"Provider\") and the account holder (the \"User\") and supersedes any other written or oral agreement. Upon notice published on-line via Provider services, Provider may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered. If you do not agree to these terms and conditions, please notify our billing department at [SPECIFY] so we can initiate a closure of your account. USE OF YOUR ACCOUNT shall constitute your approval. Subject to the provisions hereof, the account will be opened upon reception of payment, together with this contract, and repeated in each successive billable period thereafter at the then applicable prevailing rates and charges, unless written notice of cancellation is received from User at least [NUMBER] days prior to the beginning of the next billable period. Charges for \"billable period rate\" services are payable prior to the beginning of each period. Failure to pay in no way relieves the user's obligations to make full payment. User hereby agrees to pay any and all attorney fees, court costs, and related expenses incurred by Provider in the collection of any amount due it. Provider may, with [NUMBER] days' written notice, amend the rates and or charges for any future server usage and/or services. User agrees to use all Provider services and facilities User's own risk. Provider specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Provider be liable for any loss, or data, or other damages the client or the client's Users may suffer. This includes loss of data resulting from delays, non-deliveries, mis-deliveries, or service interruptions caused by its own negligence, subscriber's errors or omissions, or due to the fault of third parties. User agrees to protect, defend, hold harmless and expeditiously indemnify Provider and its agents and service providers against any and all liability, claim, damage, loss of expense arising from claims of libel, unfair competition, unfair trade marks, trade names or patents, violations of rights and privacy and infringement of copyrights and property resulting from User's use of Provider services. User is solely responsible for securing User's username and password. User is solely responsible for changing User's password as required to assure secure access to User's account. Provider accounts cannot be transferred or used by anyone other than the subscriber. Users may not sell, lease, rent or assign the connection or parts of the connection to any party not named in this policy. User may allow FTP access to its server and host web sites for its Users without violating this policy. Network bandwidth charges in excess of allocated amount will be assessed from access log reports generated by the HTTPD server. Provider reserves the right to cancel any account, at any time, without notice, for any reason Provider considers appropriate. In case of cancellation, unused fees may be returned to the subscriber on a pro rata basis. Subscriber must notify Provider in writing to cancel service. Fees for set-up and the first quarter's service are not refundable.",null,"Agreement with Provider of Network Services","3",51,"doc","https://templates.business-in-a-box.com/imgs/1000px/agreement-with-provider-of-network-services-D5159.png","https://templates.business-in-a-box.com/imgs/250px/5159.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#5159.xml",{"title":6,"description":6},[16],{"label":17,"url":18},"Consultant & Contractors","/templates/consulting-contractor-business/","agreement with provider network services","Agreement with Provider of Network Services Template","https://templates.business-in-a-box.com/imgs/400px/5159.png",[23,16],{"label":24,"url":25},"Templates","/templates/",[27,28,31],{"label":24,"url":25},{"label":29,"url":30},"Legal Agreements","/templates/business-legal-agreements/",{"label":32,"url":33},"Services & Consulting","/templates/services-and-consulting/",[35,38,42,46,50,54,58,62,66,70,74,78,82,97,113,128,141,155],{"label":7,"url":36,"thumb":37,"extension":10},"/template/agreement-with-provider-of-network-services-D5187","https://templates.business-in-a-box.com/imgs/250px/5187.png",{"label":39,"url":40,"thumb":41,"extension":10},"Content Provider Agreement","/template/content-provider-agreement-D758","https://templates.business-in-a-box.com/imgs/250px/758.png",{"label":43,"url":44,"thumb":45,"extension":10},"Administrative Services Agreement","/template/administrative-services-agreement-D850","https://templates.business-in-a-box.com/imgs/250px/850.png",{"label":47,"url":48,"thumb":49,"extension":10},"Professional Services Agreement","/template/professional-services-agreement-D13277","https://templates.business-in-a-box.com/imgs/250px/13277.png",{"label":51,"url":52,"thumb":53,"extension":10},"Transition Services Agreement","/template/transition-services-agreement-D13190","https://templates.business-in-a-box.com/imgs/250px/13190.png",{"label":55,"url":56,"thumb":57,"extension":10},"Travel Services Agreement","/template/travel-services-agreement-D923","https://templates.business-in-a-box.com/imgs/250px/923.png",{"label":59,"url":60,"thumb":61,"extension":10},"SEO Services Agreement","/template/seo-services-agreement-D12861","https://templates.business-in-a-box.com/imgs/250px/12861.png",{"label":63,"url":64,"thumb":65,"extension":10},"Management Services Agreement","/template/management-services-agreement-D551","https://templates.business-in-a-box.com/imgs/250px/551.png",{"label":67,"url":68,"thumb":69,"extension":10},"Inter-Company Services Agreement","/template/inter-company-services-agreement-D886","https://templates.business-in-a-box.com/imgs/250px/886.png",{"label":71,"url":72,"thumb":73,"extension":10},"Simple Accounting Services Agreement","/template/simple-accounting-services-agreement-D13529","https://templates.business-in-a-box.com/imgs/250px/13529.png",{"label":75,"url":76,"thumb":77,"extension":10},"Architectural Services Agreement","/template/architectural-services-agreement-D13903","https://templates.business-in-a-box.com/imgs/250px/13903.png",{"label":79,"url":80,"thumb":81,"extension":10},"Fulfillment Services Agreement","/template/fulfillment-services-agreement-D159","https://templates.business-in-a-box.com/imgs/250px/159.png",{"description":83,"descriptionCustom":6,"label":84,"pages":85,"size":86,"extension":10,"preview":87,"thumb":88,"svgFrame":89,"seoMetadata":90,"parents":92,"keywords":91,"url":96},"IT SERVICE AGREEMENT This IT Service Agreement (the \"Agreement\") is effective on [DATE], BETWEEN: [NAME OF THE SERVICE PROVIDER], (the \"Service Provider\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [NAME OF THE CLIENT], (the \"Client\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] Collectively, the Service Provider and Client shall be referred to as the \"Parties\" and individually as the \"Party.\" WHEREAS, the Service Provider is in the business of providing establishing, operating and managing Information Technology and suggesting solutions as the Client wishes, and the Client desires to hire the Service Provider for various IT services; and WHEREAS, the Client and Service Provider desire to enter into an Agreement, which will define respective rights and duties as to all services to be performed; WHEREAS, the Parties wish to evidence their contract in writing; WHEREAS, the Service Provider affirms to understand all of the provisions contained in this Agreement, and in case the Client requires clarification as to one or more of the provisions contained herein, it can request clarification or otherwise seek legal guidance; NOW, THEREFORE, in consideration and as a condition of the Parties entering into this Agreement and other valuable considerations, the receipt and sufficiency of which consideration is acknowledged, the Parties agree as follows: DEFINITIONS \"Intellectual Property\" shall mean any and all technology, technical information, technical data, inventions, invention disclosures, discoveries, processes, formulae, algorithms, know-how, software, designs, design elements, works of authorship, drawings, non-public materials and any other technical subject matter related thereto. Intellectual Property also includes all Intellectual Property rights or similar proprietary rights related to the foregoing, in any jurisdiction, whether owned or held for use under license, whether registered or unregistered, including (i) patent rights and utility models, (ii) copyrights and database rights, (iii) trademarks and trade dress and the goodwill associated therewith, (iv) trade secrets, (v) mask works, and (vi) industrial design rights; in each case, including any registrations of, applications to register, and renewals and extensions of, any of the foregoing with or by any governmental authority in any jurisdiction. \"Service(s)\" shall mean the IT services being provided by the Service Provider to the Client under this Agreement. \"Confidential Information\" will include all data and information relating to the business and management of the Company, including but not limited to, Client lists, business policies, business strategies, proprietary and trade secret technology to which access is obtained by the Service Provider, including accounting records, computer software, other proprietary data, business operations, marketing development operations and customer information. \"Disclosing Party\" shall mean the Party who shall be disseminating the Confidential Information to the Receiving Party. \"Receiving Party\" shall mean the Party to whom the Confidential Information is disclosed. TERM The Client and the Service Provider agree that the present Agreement shall be in force from the [DATE] unless terminated by either of the Parties in accordance with the present Agreement. SCOPE OF THE AGREEMENT The Service Provider shall provide the IT Services and satisfy the responsibilities described in this Agreement as it may be supplemented, enhanced or modified, upon mutual written agreement of the Parties, during the Term. SERVICES WORK ORDER: The Service Provider agrees to provide IT Services to the Client in accordance with the terms and conditions of this Agreement. A description of the Services to be provided shall be set forth in one or more mutually agreed upon documents (hereinafter referred as \"Work Order\" or \"WO\"), each of which, upon execution by the Service Provider and the Client, shall become binding between the Parties and made a part hereof. Each Work Order entered into by the Parties in connection herewith shall be subject to, and the obligations of the Parties hereunder shall be performed in accordance with, the terms and conditions of this Agreement. Each Work Order shall: supplement and form a part of this Agreement, be read and construed as one with this Agreement, be deemed incorporated by reference herein. In the event of any conflict between the terms of this Agreement and any Work Order, the terms of this Agreement shall govern and control unless such Work Order expressly indicates otherwise. PERFORMANCE OF THE SERVICES The Service Provider agrees to perform the Services specified by the Client in a professional manner and in accordance with this Agreement. Notwithstanding the foregoing, the Client acknowledges that the Service Provider's ability to perform the Services will require the Client to timely perform certain tasks and provide certain tangible and intangible items. The Client hereby agrees to perform its obligations hereunder, and the Parties acknowledge that the Client's failure to perform such obligations may adversely affect the Service Provider's ability to meet its performance obligations under the conditions specified by the Client. In addition, the Service Provider shall not be deemed to be in default under this Agreement for any delays or failure to meet its obligations if based on the Client's actions, omissions or failure to meet its performance requirements. If any services, functions or responsibilities not specifically described in this Agreement are inherent subtasks of the Services and are reasonably necessary for provision of the Services, they shall be deemed to be implied by and included within the scope of the Services to the same extent and in the same manner as if specifically described in this Agreement. RELATIONSHIP OF PARTIES Nothing contained in this Agreement shall create an employer and employee relationship, a master and servant relationship, or a principal and agent relationship between the Service Provider and the Client. ASSIGNMENT The Parties shall not assign any rights under the present Agreement to any other Party without the mutual written consent of the Parties. Subject to the foregoing, this Agreement will be binding upon the Parties' heirs, executors, successors and assigns. PAYMENT The Service Provider shall invoice the Client monthly for time and material-based fees, as per the rates specified in the WO, for the Services. The invoices should be accompanied with the time sheets supporting monthly billing information, as the case may be, signed off by the Client. The Client shall pay the Service Provider amounts under an undisputed invoice within [NUMBER OF DAYS] days from the receipt by the Client of payment of the Service Provider's invoice to the Client in respect of the Services provided by the relevant Assigned Employees. The Service Provider shall be solely responsible for paying all expenses incurred by the Service Provider before, during and after the Term of this Agreement that are related in any way and manner to the fulfillment of the Service Provider's obligations flowing from this Agreement. All payments to the Service Provider are to be made in the currency specified in the WO, subject to deduction of tax at source, if any, or withholding taxes. On receipt of the invoices, the Client shall cross check the invoices and if it has a dispute in regard to the raised invoices, then it shall notify the Service Provider about the dispute in writing mandatorily within seven (7) days of the receipt of the invoice","IT Service Agreement","8",513,"https://templates.business-in-a-box.com/imgs/1000px/it-service-agreement-D13422.png","https://templates.business-in-a-box.com/imgs/250px/13422.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13422.xml",{"title":91,"description":6},"it service agreement",[93,95],{"label":29,"url":94},"business-legal-agreements",{"label":29,"url":94},"/template/it-service-agreement-D13422",{"description":98,"descriptionCustom":6,"label":99,"pages":100,"size":86,"extension":10,"preview":101,"thumb":102,"svgFrame":103,"seoMetadata":104,"parents":106,"keywords":111,"url":112},"CONSULTING AGREEMENT This Consulting Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [CONSULTANT NAME] (the \"Consultant\"), an individual with his main address located at OR a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] In the event of a conflict in the provisions of any attachments hereto and the provisions set forth in this Agreement, the provisions of such attachments shall govern. In consideration of the foregoing and of the mutual promises set forth herein, and intending to be legally bound, the parties hereto agree as follows: RECITALS Consultant has expertise in the area of the Company's business and is willing to provide consulting services to the Company. The Company is willing to engage Consultant as an independent contractor, and not as an employee, on the terms and conditions set forth herein. The Company desires to obtain the services of Consultant by means of services provided by Consultant's employees dispatched by Consultant to provide services to Company hereunder (\"Agents\"), on its own behalf and on behalf of all existing and future Affiliated Companies (defined as any corporation or other business entity or entities that directly or indirectly controls, is controlled by, or is under common control with the Company), and Consultant desires to provide consulting services to the Company upon the following terms and conditions. The Company has spent significant time, effort, and money to develop certain Proprietary Information (as defined below), which the Company considers vital to its business and goodwill. The Proprietary Information will necessarily be communicated to or acquired by Consultant and its Agents in the course of providing consulting services to the Company, and the Company desires to obtain the services of Consultant, only if, in doing so, it can protect its Proprietary Information and goodwill. SERVICES Consultant agrees to perform for Company the services listed in the Scope of Services section in Exhibit A, attached hereto and executed by both Company and Consultant. Such services are hereinafter referred to as \"Services.\" Company agrees that consultant shall have ready access to Company's staff and resources as necessary to perform the Consultant's services provided for by this contract. CONSULTING PERIOD Basic Term The Company hereby retains the Consultant and Consultant agrees to render to the Company those services described in Exhibit A for the period (the \"Consulting Period\") commencing on the date of this Agreement and ending upon the earlier of (i) [APPLICABLE DATE], (the \"Term Date\"), and (ii) the date the Consulting Period is terminated in accordance with Section 7. The Company shall pay the Consultant the compensation to which it is entitled under Section 5 through the end of the Consulting Period, and, thereafter, the Company's obligations hereunder shall end. Renewal Subject to Section 7, the Consulting Period will be automatically renewed for an additional [AGREED UPON NUMBER OF MONTHS] month period (without any action by either party) on the Term Date and on each anniversary thereof, unless one party gives to the other written notice [NUMBER] days in advance of the beginning of any [AGREED UPON NUMBER OF MONTHS] month renewal period that the Consulting Period is to be terminated, provided, that in no event shall the Consulting Period extend beyond [DEADLINE DATE]. Either party's right to terminate the Consulting Period, instead of renewing the Agreement, shall be with or without cause. DUTIES AND RESPONSIBILITIES Consultant hereby agrees to provide and perform for the Company those services set forth on Exhibit A attached hereto. Consultant shall devote its best efforts to the performance of the services and to such other services as may be reasonably requested by the Company and hereby agrees to devote, unless otherwise requested in writing by the Company, (a minimum of at least [AGREED UPON NUMBER OF HOURS] hours of service per week/or assign [AGREED UPON NUMBER OF INDIVIDUALS] individuals to provide services to the Company). Consultant shall use its best efforts to furnish competent Agents possessing a sufficient working knowledge of the Company's research, development and products to fulfill Consultant's obligations hereunder. Any Agent of Consultant who, in the sole opinion of the Company, is unable to adequately perform any services hereunder shall be replaced by Consultant within [AGREED UPON NUMBER OF DAYS] days after receipt of notice from the Company of its desire to have such Agent replaced. Consultant shall use its best efforts to comply with, and to ensure that each of its Agents comply with, all policies and practices regarding the use of facilities at which services are to be perform hereunder. Consultant agrees and shall cause each of its Agents to agree to the Acknowledgement and Inventions Assignment attached hereto as Exhibit B, and Consultant shall deliver a signed original of such Acknowledgement and Inventions Assignment to Company prior to such Agent's commencement of the provision of services for the Company. Consultant shall obtain for the benefit of the Company, as an intended third-party beneficiary thereof, prior to the performance of any services hereunder by any of the Agents, the written agreement of Agent to be bound by terms no less restrictive than the terms of Sections 2, 5, 6, and 7 of this Agreement. Personnel supplied by Consultant to provide services to Company under this Agreement will be deemed Consultant's employees or agents and will not for any purpose be considered employees or agents of Company. Consultant assumes full responsibility for the actions of such personnel while performing services pursuant to this Agreement, and shall be solely responsible for their supervision, daily direction and control, provision of employment benefits (if any) and payment of salary (including all required withholding of taxes). COMPENSATION, BENEFITS AND EXPENSES Compensation In consideration of the services to be rendered hereunder, including, without limitation, services to any Affiliated Company, Consultant shall be paid [AMOUNT], payable at the time and pursuant to the procedures regularly established, and as they may be amended, by the Company during the course of this Agreement. Benefits Other than the compensation specified in this 5.1, neither Consultant nor its Agents shall be entitled to any direct or indirect compensation for services performed hereunder. Expenses The Company shall reimburse Consultant for reasonable travel and other business expenses incurred by its Agents in the performance of the duties hereunder in accordance with the Company's general policies, as they may be amended from time to time during the course of this Agreement. INVOICING Company shall pay the amounts agreed to herein upon receipt of invoices which shall be sent by Consultant, and Company shall pay the amount of such invoices to Consultant. TERMINATION OF CONSULTING RELATIONSHIP By the Company or the Consultant At any time, either the Company or the Consultant may terminate, without liability, the Consulting Period for any reason, with or without cause, by giving [AGREED UPON NUMBER OF DAYS] days advance written notice to the other party. If the Consultant terminates its consulting relationship with the Company pursuant to Sections 2, 3 and 4, the Company shall have the option, in its complete discretion, to terminate Consultant immediately without the running of any notice period","Consulting Agreement Long","12","https://templates.business-in-a-box.com/imgs/1000px/consulting-agreement---long-D12543.png","https://templates.business-in-a-box.com/imgs/250px/12543.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12543.xml",{"title":105,"description":6},"consulting agreement long",[107,108],{"label":29,"url":94},{"label":109,"url":110},"Consulting Agreements","consulting-agreement","consulting agreement   long","/template/consulting-agreement---long-D12543",{"description":114,"descriptionCustom":6,"label":115,"pages":100,"size":116,"extension":10,"preview":117,"thumb":118,"svgFrame":119,"seoMetadata":120,"parents":121,"keywords":126,"url":127},"SERVICE LEVEL AGREEMENT This Service Level Agreement (the Agreement\") is effective as of [DATE] (the \"Effective Date\"). BETWEEN: [YOUR COMPANY NAME] (the \"Service Provider\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [CLIENT NAME] (the \"Client\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] RECITALS This Agreement sets forth the terms and conditions under which Client will provide Service Provider with certain Equipment under bailment and Service Provider will provide certain support services to Client on specified Service Provider premises (hereinafter referred to as the \"Service Provider Network Location(s)\"). WHEREAS, Service Provider is desirous and capable of providing support services for certain Client-Provided Equipment which interconnects to Service Provider transmission services; and WHEREAS, Client desires to have the Equipment supported by Service Provider in a designated portion of certain Service Provider Network Location(s), as set forth in Exhibit A of this agreement (hereinafter referred to as the \"Location and Equipment Summary\"), which is attached hereto and made a part hereof; and WHEREAS, Client and Service Provider (hereinafter referred to cumulatively as the \"Parties\" and singularly as the \"Party\") have agreed on the terms which shall govern the bailment and support of the Equipment as set forth in Exhibit B of this agreement (hereinafter referred to as the \"Statement of Work\"), which is attached hereto and made a part hereof, and as set forth in Exhibit C of this agreement (hereinafter referred to as the \"Non-Recurring and Monthly Recurring Pricing Summary\"), which is attached hereto and made a part hereof; NOW, THEREFORE, in consideration of the mutual agreements and promises contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: UNDERTAKINGS Client will provide for the inside delivery of the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary with proper and timely notification as specified in the Statement of Work. Client will install the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider and Industry standards and practices as specified in the Statement of Work. Service Provider will connect the Equipment to Service Provider services at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider standards and practices as specified in the Statement of Work. Service Provider will hold the Equipment in bailment for use only at the Service Provider Network Location(s) as specified in the Location and Equipment Summary and only for the purposes contemplated herein. During the term of the bailment, Service Provider shall provide space, power, testing, environment and other support services for the Equipment as set forth in the Statement of Work and Service Provider shall have no other responsibility for the Equipment. Client shall cooperate fully with Service Provider in the provision of these support services and agrees to perform those activities identified as Client Responsibilities in the Statement of Work. TERM AND TERMINATION The initial term of this Agreement shall commence on the [DATE], shall continue for a period of [NUMBER] years, and then shall terminate on [DATE]. This Agreement is binding when executed by Client and subsequently accepted by Service Provider and once accepted by Service Provider, the rates and charges provided in this Agreement will be effective from the first day of the next billing cycle following Client's signature date (the \"Effective Date\"). Either Party may terminate this Agreement following the giving of [NUMBER] calendar days prior written notice of termination to the other Party. If Client terminates this Agreement prior to the expiration of the initial [NUMBER] year term, Client will pay Service Provider, in addition to all other charges due, per Service Provider Network Location, which amount shall represent liquidated damages that Client agrees are reasonable. Client shall remove its Equipment from the Service Provider Network Location(s) within [NUMBER] calendar days of the termination of this Agreement and, if Client fails to do so, Service Provider may itself remove the Equipment and store the same at Client's expense and at Client's sole risk. Any expenditure by Service Provider for the removal and storage of the Equipment shall bear interest at the lesser of [%] per annum or the maximum rate permitted by law. The rights and duties in Article D, \"Warranty and Liability\" shall survive the termination of this Agreement. FINANCIAL PROVISIONS Client shall pay Service Provider a non-recurring fee for Site Preparation, Additional AC or DC Power Circuits and Circuit Interconnection at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider on a monthly recurring basis for Location Management Fee(s), an Uninterruptable Power Supply (UPS) for [115V OR OTHER] AC Power Circuits and for Service Provider First-Level Maintenance Support at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider a one time charge of [AMOUNT per circuit when, at the Client's request, Service Provider provided cabling is added, moved or changed after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. This charge is in addition to any other charges specified in the applicable tariff or contract from the entity from which the facility or service is obtained. For equipment moves made pursuant to Client's request, Client shall pay for each unit of Equipment this is moved to a different location within the same Service Provider Network Location after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. Client shall pay directly or reimburse Service Provider, as applicable, for all taxes, duties, and similar liabilities which may result from this Agreement, or any support services specified hereunder, exclusive of taxes based on Service Provider's net income. All invoices shall be due and payable in [CURRENCY] within [NUMBER] calendar days upon receipt as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. WARRANTY AND LIABILITY Service Provider warrants that its undertakings hereunder shall be performed in a professional and workmanlike manner and that it will provide Support Services in accordance with this Agreement. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANYWARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Client warrants that it has the unrestricted right to place the Equipment at Service Provider's Location(s) listed in the Location and Equipment Summary for the term of this Agreement. Except as otherwise set forth herein, neither Party shall be deemed negligent, at fault or liable in any respect to the other for any delay, interruption or failure in performance hereunder resulting from fire, flood, water, the elements, explosions, acts of God, war, accidents, labor disputes, strikes, shortages of equipment or suppliers, unavailability of transportation or other cause beyond the reasonable control of the Party delayed or prevented from performing.","Service Level Agreement",89,"https://templates.business-in-a-box.com/imgs/1000px/service-level-agreement-D778.png","https://templates.business-in-a-box.com/imgs/250px/778.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#778.xml",{"title":6,"description":6},[122,125],{"label":123,"url":124},"Software & Technology","software-technology-business",{"label":123,"url":124},"service level agreement","/template/service-level-agreement-D778",{"description":129,"descriptionCustom":6,"label":130,"pages":131,"size":86,"extension":10,"preview":132,"thumb":133,"svgFrame":134,"seoMetadata":135,"parents":137,"keywords":136,"url":140},"SUBCONTRACT AGREEMENT This Subcontract Agreement (the \"Agreement\") is made and effective this [Date], BETWEEN: [YOUR COMPANY NAME] (the \"Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [SUBCONTRACTOR NAME] (the \"Subcontractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS Contractor has entered into, or will hereafter enter into, a general construction contract, henceforth \"The Prime Contract\" with [General Contractor], to perform in accordance with various contract documents and specifications certain work prepared by [architect], henceforth \"Architect\", and/or to furnish labor, materials, supplies, labor and/or goods required to construct the following named and described construction project: [Describe], henceforth \"The Project\", located in [address], and WHEREAS Contractor desires to retain Subcontractor to perform certain contract work in accordance with various contract documents and specifications and/or to furnish labor, materials, supplies, labor and/or goods for The Project; NOW THEREFORE Contractor and Subcontractor agree as follows: SUBCONTRACT WORK Subcontractor shall be employed as an independent contractor and shall provide and furnish all labor, materials, tools, supplies, equipment, services, facilities, supervision, and administration necessary for the proper and complete performance and acceptance of the following portions of the work, hereinafter \"the Subcontract Work\", for the Project, together with such other portions of the drawings, specifications and addendum as related thereto: SEE EXHIBIT A: Scope, Conditions, And List of Attachments SUBCONTRACTOR PRICE In consideration of Subcontractor's performance of this Subcontract, and at the times and subject to the terms and conditions hereinafter set forth, Contractor shall pay to Subcontractor the total sum of [AMOUNT], hereinafter \"subcontract price.\" Said subcontract price is dependent upon the conditions set forth in Exhibit A being met. Should said conditions not be met, the subcontract amount shall be modified accordingly. SPECIAL CONDITIONS The Special Conditions to Subcontract are incorporated in this Subcontract as though fully set forth herein. Subcontractor hereby acknowledges receipt of the Special Conditions. COMMUNICATION AND NOTICE","Subcontract Agreement","4","https://templates.business-in-a-box.com/imgs/1000px/subcontract-agreement-D172.png","https://templates.business-in-a-box.com/imgs/250px/172.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#172.xml",{"title":136,"description":6},"subcontract agreement",[138],{"label":17,"url":139},"consulting-contractor-business","/template/subcontract-agreement-D172",{"description":142,"descriptionCustom":6,"label":143,"pages":8,"size":86,"extension":10,"preview":144,"thumb":145,"svgFrame":146,"seoMetadata":147,"parents":149,"keywords":148,"url":154},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":148,"description":6},"non disclosure agreement nda",[150,151],{"label":29,"url":94},{"label":152,"url":153},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":156,"descriptionCustom":6,"label":157,"pages":158,"size":86,"extension":10,"preview":159,"thumb":160,"svgFrame":161,"seoMetadata":162,"parents":164,"keywords":163,"url":167},"MASTER SERVICE AGREEMENT This Master Service Agreement (\"Agreement\") is made and effective this [Date], BETWEEN: [YOUR COMPANY NAME],\" PARTY A\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [COMPANY NAME],\" PARTY B\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] SCOPE OF SERVICES [PARTY A] shall provide [PARTY B] with the services and products described in the Statements of Work. The SOW must describe the respective contribution and services of each party. Any services provided by either party under this Agreement are referred to as the \"Services\". For the purposes of this Agreement, the party engaged to perform the Services, [PARTY A], is the \"Performing Party\" and the party for whom the Services are to be performed, [PARTY B], is the \" Engaging Party\". All SOWs that are negotiated between the parties shall be in writing and executed by both parties and shall be attached hereto as supplemental Exhibits, and shall be incorporated into, and governed by, this Agreement. STATEMENT OF WORK (SOW) Contents of Statements of Work The parties shall describe each individual deliverable to be provided under this agreement in its own statement of work (each, a \"Statement of Work\"), each one including a complete description of the deliverable provided under the Statement of Work, the number of [PARTY A] personnel who will be assigned to provide the deliverable in question, key [PARTY A] personnel the parties agree are essential to the provision of the particular deliverable (shall not exceed [SPECIFY] percent of the total personnel assigned to this Statement of Work) (each one a \"Key Personnel\"), the applicable fees and fee schedule, including any milestones and milestone payments if applicable, for the particular deliverable, the service levels and acceptance criteria for the particular deliverable, any materials the parties will provide for the particular deliverable, a timeline for providing the particular deliverable, and a unique identification number for the Statement of Work and explicit reference to this agreement. Integration. A Statement of Work signed by both parties, bearing a unique identification number and making explicit reference to this Agreement, shall be deemed to form an integral part of this Agreement. Severable. The parties may terminate any individual Statement of Work without affecting the rest of the agreement or any other Statement of Work. Conflict of Terms. If there is a conflict between the terms of this agreement and any Statement of Work, the Statement of Work shall apply. Changes to Statements of Work Proposing Changes. Either party may propose amendments to the Statement of Work deliverable, fees or schedule by giving written notice to the other party. Finalizing Changes. If the parties agree to change the deliverable, fees, or schedule of a Statement of Work they parties shall cooperate to execute a written amendment to the relevant Statement of Work detailing the changes. Additional Statements of Work Request Additional Services. [PARTY B] may request additional services by sending a written notice to [PARTY A] reasonably detailing the services requested. Assess the Request. Immediately after receiving a request for additional services from [PARTY B], [PARTY A] shall evaluate the request to determine whether there are circumstances preventing it from providing the requested services and, if there are no circumstances preventing it from providing the requested services, shall provide [PARTY A] with the estimated fees and timelines for such requested services. Execute New Statement of Work. If after receiving [PARTY A] 's estimates [PARTY B] still wants the requested services, the parties shall execute a new Statement of Work according to the requirements of paragraph CONTENT OF STATEMENTS OF WORK. Acceptance and Rejection Inspection Period. [PARTY B] shall have an \"Inspection period\" of [NUMBER] working days after [PARTY A] has provided the deliverable to review and verify that the deliverable meets the acceptance criteria as set out in the applicable Statement of Work (the \"Inspection Period\"). Acceptance. If in [PARTY B] 's opinion the deliverable meets the acceptance criteria, [PARTY B] must accept the deliverable and notify [PARTY A] that it is accepting the deliverable. Deemed Acceptance.[PARTY B] shall be deemed to have accepted the deliverable if [PARTY B] fails to notify [PARTY A] by the end of the inspection period, or if, during the inspection period, [PARTY B] uses or attempts to use the deliverable beyond what is necessary for the inspection and testing, in a manner that a reasonable person would consider compatible with [PARTY B] having accepted deliverable from [PARTY A]. Rejection. If in [PARTY B]'s opinion, the deliverable does not materially meet the acceptance criteria, [PARTY B] may reject the deliverable by delivering to [PARTY B] a written list detailing each failure to satisfy the acceptance criteria. TERM The term of this Agreement begins on [INSERT START DATE] and continues until such time as the Deliverables have been provided to the Purchaser in accordance with this Agreement or until such time as this Agreement is terminated by either party in accordance with its terms. BUDGET AND PAYMENT DEADLINE The budget and payment deadline will be defined in each SOW. Unless otherwise provided in this SOW, uncontested invoices are payable within 30 calendar days of receipt of the invoice. Payment is made as follows: [SPECIFY]. INDEPENDENT CONTRACTOR The relationship between [PARTY A] and [PARTY B] shall, within the context of the SOW, be that of an independent contractor, and nothing in this Agreement should be construed to create a partnership, joint venture, or employer-employee relationship. Each Party shall, at all times during the term of this Agreement, perform the duties and responsibilities herein without any control by the other Party. Either Party may realize a profit or loss in connection with performing the services. Either Party may render similar services for the benefit of others. Neither Party is an agent of the other Party and is not authorized to make any representation, contract, or contract commitment on behalf of the other Party. DELIVERABLES The Supplier shall provide the goods and/or services described in the Statement of Work (attached) of this Master Service Agreement. CONFIDENTIALITY Information shall be treated as confidential during the term of this Agreement and for a period of seven (7) years thereafter. During such period, the parties will not: (a) disclose the Confidential Information of the Disclosing Party to any third party, using at least the same degree of care as it uses to protect its own confidential information, but not less than reasonable care or (b) use such information for any purpose other than to perform its obligations under this Agreement. Confidential Information does not include information which has previously been made generally available to the public, becomes publicly known, without fault on the part of the Receiving Party, subsequent to disclosure by the Disclosing Party of such information to the Receiving Party, is received by the Receiving Party at any time from a source, other than the Disclosing Party, lawfully having possession of and the right to disclose such information, otherwise becomes known by the Receiving Party prior to disclosure by the Disclosing Party to the receiving party of such information, or is independently developed by the Receiving Party without use of such information","Master Service Agreement","7","https://templates.business-in-a-box.com/imgs/1000px/master-service-agreement-D12657.png","https://templates.business-in-a-box.com/imgs/250px/12657.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12657.xml",{"title":163,"description":6},"master service agreement",[165,166],{"label":29,"url":94},{"label":29,"url":94},"/template/master-service-agreement-D12657",false,{"seo":170,"reviewer":184,"legal_disclaimer":183,"quick_facts":188,"at_a_glance":190,"personas":194,"variants":219,"glossary":248,"clauses":282,"how_to_fill":328,"common_mistakes":369,"faqs":394,"industries":422,"comparisons":447,"diy_vs_lawyer":461,"jurisdictions":474,"related_template_ids_curated":495,"schema":503,"classification":504},{"meta_title":171,"meta_description":172,"primary_keyword":173,"secondary_keywords":174,"family":173,"is_canonical":183},"Network Services Agreement | BIB","Free network services agreement template for businesses engaging ISPs, managed network providers, or IT service firms.","network services agreement template",[175,176,177,178,179,180,181,182],"agreement with provider of network services","network services contract template","network services agreement template word","internet service provider contract template","managed network services contract","network services agreement free","ISP service level agreement template","network provider contract template",true,{"name":185,"credential":186,"reviewed_date":187},"Bruno Goulet","CEO, Business in a Box","2026-05-02",{"difficulty":189,"legal_review_recommended":183,"signature_required":183,"notarization_required":168},"advanced",{"what_it_is":191,"when_you_need_it":192,"whats_inside":193},"An Agreement With Provider Of Network Services is a legally binding contract between a business (the client) and a network services provider — such as an ISP, managed network services firm, or telecommunications vendor — that defines the scope of services, performance standards, data security obligations, fees, and remedies for non-performance. This free Word download gives you a structured, professionally drafted starting point you can edit online and export as PDF before execution.\n","Use it whenever your business engages an external provider to deliver, manage, or maintain network infrastructure — including broadband connectivity, WAN links, VPN services, managed firewalls, or cloud-based network management. It is essential before any provider gains access to your systems or data.\n","Scope of services and technical specifications, service level agreements with uptime guarantees and response times, fees and payment schedules, data security and confidentiality obligations, intellectual property ownership, liability limitations, dispute resolution, and termination rights including cure periods.\n",[195,199,203,207,211,215],{"title":196,"use_case":197,"icon_asset_id":198},"IT managers and CIOs","Formalizing network service engagements with external providers before go-live","persona-it-manager",{"title":200,"use_case":201,"icon_asset_id":202},"Small business owners","Contracting a managed service provider for office connectivity and network support","persona-small-business-owner",{"title":204,"use_case":205,"icon_asset_id":206},"Operations directors","Replacing informal vendor arrangements with enforceable service terms and SLAs","persona-operations-director",{"title":208,"use_case":209,"icon_asset_id":210},"Startup founders","Establishing network infrastructure contracts before scaling headcount or systems","persona-startup-founder",{"title":212,"use_case":213,"icon_asset_id":214},"Procurement managers","Standardizing vendor contracts for network services across multiple locations","persona-procurement-manager",{"title":216,"use_case":217,"icon_asset_id":218},"Legal and compliance officers","Ensuring data security and regulatory compliance obligations flow down to network vendors","persona-legal-counsel",[220,224,228,232,236,240,244],{"situation":221,"recommended_template":222,"slug":223},"Engaging a managed service provider for full network infrastructure management","Managed Services Agreement","administrative-services-agreement-D850",{"situation":225,"recommended_template":226,"slug":227},"Contracting an ISP for business broadband or dedicated internet access","Agreement With Provider Of Network Services","agreement-with-provider-of-network-services-D5159",{"situation":229,"recommended_template":230,"slug":231},"Hiring a cloud provider to host network functions virtually","Cloud Services Agreement","cloud-service-agreement-D13921",{"situation":233,"recommended_template":234,"slug":235},"Engaging a vendor specifically for cybersecurity monitoring","IT Services Agreement","it-service-agreement-D13422",{"situation":237,"recommended_template":238,"slug":239},"Outsourcing general IT support alongside network services","IT Consulting Agreement","consulting-agreement---long-D12543",{"situation":241,"recommended_template":242,"slug":243},"Purchasing hardware alongside network installation and support services","Service and Maintenance Agreement","building-maintenance-agreement-D13817",{"situation":245,"recommended_template":246,"slug":247},"Subcontracting network services to a third-party specialist","Subcontractor Agreement","subcontract-agreement-D172",[249,252,255,258,261,264,267,270,273,276,279],{"term":250,"definition":251},"Service Level Agreement (SLA)","A contractual commitment defining the minimum performance standards a provider must meet, such as 99.9% uptime or a 4-hour response time for critical outages.",{"term":253,"definition":254},"Uptime Guarantee","The percentage of time, measured monthly or annually, during which the network service must be available — e.g., 99.9% uptime equals no more than 8.7 hours of downtime per year.",{"term":256,"definition":257},"Mean Time to Repair (MTTR)","The average time the provider commits to restoring service after a failure is reported, used as a performance benchmark in the SLA.",{"term":259,"definition":260},"Bandwidth","The maximum data transfer rate available on a network connection, typically expressed in Mbps or Gbps, as specified in the service scope.",{"term":262,"definition":263},"Managed Network Services","An arrangement in which a third-party provider remotely monitors, manages, and maintains a client's network infrastructure under a contractual service scope.",{"term":265,"definition":266},"Acceptable Use Policy (AUP)","A document, often incorporated by reference, that defines permitted and prohibited uses of the provider's network and infrastructure.",{"term":268,"definition":269},"Liability Cap","A contractual ceiling on the total damages one party can recover from the other, typically expressed as a multiple of monthly fees paid in the preceding 12 months.",{"term":271,"definition":272},"Force Majeure","A clause excusing a party from performance obligations when failure is caused by events outside its reasonable control, such as natural disasters, government actions, or power grid failures.",{"term":274,"definition":275},"Cure Period","A defined number of days a party in breach is given to remedy the breach before the non-breaching party may terminate the agreement — commonly 15 to 30 days for material breaches.",{"term":277,"definition":278},"Confidential Information","Non-public data, network configurations, security credentials, and business information exchanged between the parties that is subject to confidentiality obligations under the agreement.",{"term":280,"definition":281},"Auto-Renewal Clause","A provision that automatically extends the contract term for a successive period unless one party provides written notice of non-renewal within a specified window before expiry.",[283,288,293,298,303,308,313,318,323],{"name":284,"plain_english":285,"sample_language":286,"common_mistake":287},"Parties, recitals, and effective date","Identifies the client and the provider by their full legal entity names, states the effective date of the agreement, and describes the general purpose of the relationship.","This Agreement is entered into as of [DATE] between [CLIENT LEGAL NAME], a [STATE/PROVINCE] [ENTITY TYPE] ('Client'), and [PROVIDER LEGAL NAME], a [STATE/PROVINCE] [ENTITY TYPE] ('Provider').","Using a trade name or brand name instead of the registered legal entity name for either party — making the contract difficult to enforce against the correct legal entity in a dispute.",{"name":289,"plain_english":290,"sample_language":291,"common_mistake":292},"Scope of network services","Defines exactly which services the provider will deliver, including technical specifications, geographic coverage, bandwidth commitments, and any exclusions.","Provider shall deliver the following services to Client at the locations listed in Schedule A: [SERVICE TYPE] at a committed bandwidth of [X] Mbps/Gbps, including [SPECIFIC COMPONENTS]. Services expressly exclude [EXCLUSIONS].","Describing services in marketing language rather than technical specifications — leaving disputes about whether a service was actually delivered unresolvable without a baseline benchmark.",{"name":294,"plain_english":295,"sample_language":296,"common_mistake":297},"Service level agreement (SLA) and performance standards","Sets measurable uptime guarantees, response and restoration time commitments, monitoring obligations, and the credits or remedies that apply when standards are not met.","Provider guarantees monthly network availability of [99.9]% ('Uptime Commitment'). In the event of availability below the Uptime Commitment in any calendar month, Client shall receive a service credit equal to [X]% of monthly fees for each [Y] hours of excess downtime.","Accepting vague 'best efforts' uptime language without numerical benchmarks or credit triggers — leaving the client with no measurable remedy when the network underperforms.",{"name":299,"plain_english":300,"sample_language":301,"common_mistake":302},"Fees, invoicing, and payment terms","States the recurring and one-time fees, invoicing schedule, payment due date, late-payment interest, and any fee adjustment mechanisms such as annual CPI escalators.","Client shall pay Provider a monthly recurring fee of $[AMOUNT], invoiced on the [FIRST] day of each calendar month and due within [30] days of invoice date. Late payments accrue interest at [1.5]% per month. Provider may adjust fees annually by no more than [X]% upon [60] days' written notice.","Omitting a cap on annual fee increases — allowing the provider to raise rates significantly mid-term without giving the client a meaningful exit right.",{"name":304,"plain_english":305,"sample_language":306,"common_mistake":307},"Data security and confidentiality","Requires the provider to implement and maintain specified security controls, restricts use of client data, obligates prompt breach notification, and addresses compliance with applicable data protection laws.","Provider shall maintain security measures no less rigorous than [ISO 27001 / SOC 2 Type II] standards and shall notify Client within [72] hours of discovering any security incident affecting Client data or network. Provider shall not use Client data for any purpose other than delivering the Services.","No breach notification timeline and no specified security standard — meaning the provider faces no contractual deadline to inform you of an incident that may have exposed your data or systems.",{"name":309,"plain_english":310,"sample_language":311,"common_mistake":312},"Intellectual property ownership","Clarifies that the client retains ownership of its data and configurations, and that neither party acquires IP rights in the other's pre-existing materials through the agreement.","All data, network configurations, and content transmitted over or stored on Provider's network by Client remain the exclusive property of Client. Provider's software, tools, and systems used to deliver Services remain the exclusive property of Provider.","No IP clause at all — leaving ambiguity about whether custom configurations or integrations built by the provider belong to the client when the contract ends.",{"name":314,"plain_english":315,"sample_language":316,"common_mistake":317},"Limitation of liability and indemnification","Caps the total damages either party can recover, excludes consequential and indirect damages, and allocates responsibility for third-party claims arising from each party's conduct.","Each party's aggregate liability under this Agreement shall not exceed the total fees paid by Client in the [12] months preceding the claim. Neither party shall be liable for indirect, consequential, or punitive damages. Provider shall indemnify Client against third-party claims arising from Provider's gross negligence or wilful misconduct.","Accepting a liability cap equal to only one month of fees — leaving the client with a nominal remedy for a major outage or data breach that costs far more to remediate.",{"name":319,"plain_english":320,"sample_language":321,"common_mistake":322},"Term, renewal, and termination","States the initial contract term, auto-renewal mechanics and notice window to cancel, grounds for termination for cause with cure periods, and rights to terminate for convenience.","This Agreement commences on the Effective Date and continues for an initial term of [12] months ('Initial Term'). It shall automatically renew for successive [12]-month periods unless either party provides written notice of non-renewal at least [60] days before expiry. Either party may terminate for material breach upon [30] days' written notice if the breach remains uncured.","A short auto-renewal notice window — such as 15 days — combined with a long contract term, leaving clients locked in for another full year if they miss the narrow cancellation window.",{"name":324,"plain_english":325,"sample_language":326,"common_mistake":327},"Dispute resolution and governing law","Specifies which jurisdiction's law governs the agreement, the mandatory process for escalating disputes (escalation → mediation → arbitration or litigation), and the venue for any proceedings.","This Agreement is governed by the laws of [STATE / PROVINCE / COUNTRY]. Any dispute not resolved by senior management escalation within [30] days shall be submitted to binding arbitration administered by [AAA / JAMS / LCIA] in [CITY], except either party may seek injunctive relief in any court of competent jurisdiction.","Choosing a governing law state or country that neither party operates in, creating procedural complications and additional legal costs if a dispute actually arises.",[329,334,339,344,349,354,359,364],{"step":330,"title":331,"description":332,"tip":333},1,"Identify both parties with full legal entity names","Enter the client's and provider's registered legal entity names exactly as they appear on incorporation documents. Add each party's principal address and a designated notice contact.","Request a copy of the provider's certificate of incorporation or business registration to verify the exact legal name before execution.",{"step":335,"title":336,"description":337,"tip":338},2,"Define the scope of services in technical detail","Populate Schedule A with every service component — bandwidth, protocols, geographic locations, hardware supplied, monitoring tools, and explicit exclusions. The more specific this section, the fewer disputes arise later.","Attach the provider's technical proposal or statement of work as Schedule A rather than retyping it — this ensures the agreed specifications are contractually binding.",{"step":340,"title":341,"description":342,"tip":343},3,"Set measurable SLA benchmarks and credit triggers","Enter the uptime percentage (e.g., 99.9%), MTTR for priority incidents, and the credit schedule that applies when benchmarks are missed. Tie credits to a percentage of monthly fees, not a fixed dollar cap.","Request the provider's historical uptime data for comparable clients before agreeing to the uptime threshold — this tests whether the commitment is realistic.",{"step":345,"title":346,"description":347,"tip":348},4,"Complete the fees and payment schedule","Enter monthly recurring fees, one-time setup fees, any volume-based pricing tiers, the invoicing date, payment due date, and the late-payment interest rate. Add the maximum annual fee adjustment percentage.","Negotiate the fee escalator cap before signing — providers often propose CPI-plus adjustments that can compound significantly over a multi-year term.",{"step":350,"title":351,"description":352,"tip":353},5,"Specify data security standards and breach notification timing","Name the security framework the provider must maintain (e.g., ISO 27001, SOC 2 Type II, NIST CSF), enter the breach notification window (72 hours is the EU GDPR standard and a reasonable baseline globally), and list any industry-specific compliance requirements.","Ask the provider for their most recent audit report (SOC 2, ISO certification) before finalizing this section — if they cannot produce one, the security clause needs to be more prescriptive.",{"step":355,"title":356,"description":357,"tip":358},6,"Set the term, auto-renewal notice window, and termination triggers","Enter the initial term length, the auto-renewal period, and — critically — the advance notice window required to cancel before auto-renewal. Include a 30-day cure period for material breaches before termination rights activate.","Calendar the renewal notice deadline the day you sign the contract. Missing a 60-day window on a 12-month auto-renewal locks you in for another full term.",{"step":360,"title":361,"description":362,"tip":363},7,"Review the liability cap and indemnification allocation","Confirm the liability cap is expressed as a multiple of monthly fees paid over the preceding 12 months — not a single month's fee. Ensure the indemnification clause covers third-party claims from the provider's negligence or security failures.","If you operate in a regulated industry (healthcare, finance), negotiate an exception to the consequential-damages exclusion for data breaches — standard caps rarely cover the actual cost of a major incident.",{"step":365,"title":366,"description":367,"tip":368},8,"Sign before the service activation date","Both authorized signatories must execute the agreement before the provider activates any services or gains access to your network. Post-activation signatures create gaps in protection for the period the provider was already operating.","Use an e-signature platform that timestamps execution and stores the fully executed copy automatically — this creates an unambiguous record if the start date or signing sequence is ever disputed.",[370,374,378,382,386,390],{"mistake":371,"why_it_matters":372,"fix":373},"Accepting 'best efforts' uptime language with no SLA benchmarks","Without a numerical uptime guarantee and a defined credit schedule, the client has no contractual basis to demand remedies during outages — the provider can cite 'best efforts' and face no financial consequence.","Replace all 'best efforts' uptime language with a specific percentage (e.g., 99.9% monthly availability) and a tiered credit schedule that activates automatically when the threshold is breached.",{"mistake":375,"why_it_matters":376,"fix":377},"Missing a breach notification deadline for security incidents","Without a contractual notification timeline, a provider who discovers a data breach affecting your network has no obligation to tell you within any defined window — delaying your incident response and potentially breaching your own regulatory obligations downstream.","Specify a 72-hour notification window from the provider's discovery of any security incident affecting client data or network components, aligned with GDPR and most state breach notification laws.",{"mistake":379,"why_it_matters":380,"fix":381},"Setting the liability cap at one month of fees","A single month's fee is rarely enough to cover the cost of a serious network outage or data breach — remediation, lost business, and regulatory fines routinely exceed this amount by multiples.","Negotiate a liability cap equal to the total fees paid in the preceding 12 months, and consider carving out data breaches and gross negligence from the consequential-damages exclusion.",{"mistake":383,"why_it_matters":384,"fix":385},"Overlooking the auto-renewal notice window","A 15-day or 30-day cancellation window on a 12-month contract is easy to miss — the contract renews automatically and the client faces early termination penalties to exit.","Negotiate a minimum 60-day notice window, calendar the deadline on execution day, and include a right to terminate for convenience with 90 days' notice after the initial term.",{"mistake":387,"why_it_matters":388,"fix":389},"No IP ownership clause for custom configurations","If the provider builds custom network configurations, scripts, or integrations during the engagement and there is no IP clause, ownership defaults to the provider — meaning you cannot take those assets to a new vendor when the contract ends.","Include an explicit clause confirming that all client data, configurations, and work product created specifically for the client's environment are client property and will be returned or transferred at contract end.",{"mistake":391,"why_it_matters":392,"fix":393},"Describing services in marketing terms rather than technical specifications","Vague service descriptions like 'reliable internet access' or 'managed network support' give the provider wide latitude to define what they owe — making it nearly impossible to prove a breach when performance falls short.","Attach a detailed technical Schedule A specifying bandwidth (Mbps/Gbps), protocols, hardware, monitoring cadence, locations, and response-time tiers for each incident priority level.",[395,398,401,404,407,410,413,416,419],{"question":396,"answer":397},"What is an Agreement With Provider Of Network Services?","An Agreement With Provider Of Network Services is a legally binding contract between a business and an external vendor that delivers, manages, or maintains network infrastructure — such as internet connectivity, WAN links, VPN services, or managed firewalls. It defines the scope of services, performance standards, fees, data security obligations, liability limits, and termination rights. Without it, the client has no enforceable basis to hold the provider accountable for outages, security failures, or service shortfalls.\n",{"question":399,"answer":400},"What should a network services agreement include?","At minimum it should cover the scope of services with technical specifications, a measurable SLA with uptime guarantees and credit triggers, fees and payment terms, data security and breach notification obligations, intellectual property ownership, a liability cap and indemnification structure, auto-renewal and termination rights, and governing law. Missing the SLA benchmarks or the security clause are the two omissions most likely to cause costly disputes.\n",{"question":402,"answer":403},"What is a service level agreement (SLA) in a network services contract?","An SLA is the section of the contract that translates service quality into measurable, enforceable numbers — typically a monthly uptime percentage (e.g., 99.9%), a mean time to respond to incidents by priority level, and a mean time to restore service. It also defines the credits or fee reductions the provider must issue automatically when those benchmarks are not met. Without numerical SLA benchmarks, a client has no contractual trigger for remedies.\n",{"question":405,"answer":406},"Is a network services agreement legally required?","No law in most jurisdictions mandates a formal written agreement for network services, but operating without one exposes you to significant risk. Without a signed contract, there are no enforceable SLA commitments, no data security obligations on the provider, no defined liability cap, and no agreed termination process. Many regulated industries — healthcare, financial services, and government contractors — require written vendor agreements as a compliance condition regardless.\n",{"question":408,"answer":409},"How does a network services agreement differ from a managed services agreement?","A network services agreement focuses specifically on the delivery and performance of network infrastructure — connectivity, bandwidth, routing, and related components. A managed services agreement (MSA) is broader, typically covering end-to-end IT management including servers, endpoints, helpdesk support, and network together. If your provider is managing your full IT environment, an MSA is more appropriate; if they are delivering only network connectivity or WAN services, a network services agreement is the right instrument.\n",{"question":411,"answer":412},"What liability cap should I negotiate in a network services contract?","A liability cap equal to the total fees paid in the preceding 12 months is a reasonable standard for most business engagements. Some providers push for a cap of one month's fees — this is almost always insufficient given the potential cost of a serious outage or data breach. For regulated industries handling sensitive data, negotiate a separate, higher cap (or no cap) for data breach events, and ensure the consequential-damages exclusion does not apply to the provider's gross negligence or wilful misconduct.\n",{"question":414,"answer":415},"What happens when a network provider fails to meet the SLA?","If the contract includes a defined credit schedule, the provider is contractually obligated to issue service credits automatically — typically a percentage of monthly fees for each threshold breach. If the underperformance is persistent or constitutes a material breach, the client may have grounds to terminate with notice after the cure period expires. Without a written SLA and credit mechanism, the client's only remedy is a general breach-of-contract claim, which is far harder and more expensive to pursue.\n",{"question":417,"answer":418},"How long should a network services agreement last?","Initial terms of 12 to 36 months are most common, with auto-renewal for successive 12-month periods. Longer terms (3–5 years) sometimes come with discounted pricing but reduce the client's ability to exit if the provider underperforms or better options emerge. Whatever the term, negotiate a right to terminate for convenience after the initial term with 60–90 days' notice, and ensure the auto-renewal notice window is at least 60 days.\n",{"question":420,"answer":421},"Do I need a lawyer to review a network services agreement?","For standard business broadband or routine managed network services engagements, a well-drafted template with careful customization is often sufficient. Legal review is recommended when the contract involves sensitive or regulated data (healthcare, financial services), when the annual contract value exceeds $50,000, when the provider is operating in multiple jurisdictions, or when the SLA and liability terms differ significantly from the template defaults. A 1–2 hour review by a technology lawyer typically costs $300–$800 and is worthwhile for any mission-critical network dependency.\n",[423,427,431,435,439,443],{"industry":424,"icon_asset_id":425,"specifics":426},"Healthcare","industry-healthtech","HIPAA Business Associate Agreement obligations must be incorporated or referenced; breach notification windows align with the 60-day HIPAA maximum; network providers accessing PHI require explicit security control specifications.",{"industry":428,"icon_asset_id":429,"specifics":430},"Financial Services","industry-fintech","PCI-DSS compliance requirements flow down to network providers handling cardholder data environments; financial regulators in most jurisdictions require written vendor agreements with security and audit-access provisions.",{"industry":432,"icon_asset_id":433,"specifics":434},"Retail and E-commerce","industry-retail","High-availability requirements during peak trading periods (Black Friday, seasonal events) warrant enhanced SLA commitments and escalated credit tiers; PCI-DSS scope includes network segments processing payment data.",{"industry":436,"icon_asset_id":437,"specifics":438},"Manufacturing","industry-manufacturing","OT (operational technology) network segments controlling production equipment require stricter security isolation clauses; unplanned downtime has direct production-cost consequences that should inform the liability cap negotiation.",{"industry":440,"icon_asset_id":441,"specifics":442},"Professional Services","industry-professional-services","Client confidentiality obligations require the network provider's data handling and security commitments to be strong enough to satisfy professional regulatory standards (legal, accounting, consulting).",{"industry":444,"icon_asset_id":445,"specifics":446},"SaaS and Technology","industry-saas","Network uptime directly affects product availability and customer SLA commitments downstream; contracts should include provider audit rights, penetration-testing cooperation clauses, and incident-response coordination obligations.",[448,451,454,457],{"vs":222,"vs_template_id":449,"summary":450},"managed-services-agreement-D13251","A managed services agreement covers the full scope of outsourced IT operations — servers, endpoints, helpdesk, and network — under a single contract. An Agreement With Provider Of Network Services is narrower, governing only network infrastructure delivery and performance. Use the managed services agreement when a single vendor is responsible for your entire IT environment; use this template when the network engagement is standalone or the provider operates only at the network layer.",{"vs":234,"vs_template_id":452,"summary":453},"it-services-agreement-D13312","An IT services agreement governs the delivery of broader IT support and consulting services, including software, hardware, and helpdesk. An Agreement With Provider Of Network Services is specific to network infrastructure — connectivity, routing, and related components — and includes network-specific terms like bandwidth commitments and uptime SLAs. Use this template when the vendor's scope is exclusively network-layer services.",{"vs":238,"vs_template_id":455,"summary":456},"it-consulting-agreement-D13245","An IT consulting agreement engages an individual consultant or firm for advisory or project-based work — design, implementation, or strategy — rather than ongoing service delivery. An Agreement With Provider Of Network Services creates a continuing operational relationship with measurable performance obligations and recurring fees. If the engagement is a one-time network design project, an IT consulting agreement is more appropriate.",{"vs":458,"vs_template_id":459,"summary":460},"Service Level Agreement (Standalone)","service-level-agreement-D13387","A standalone SLA document defines performance standards and remedies but typically relies on a master services agreement for the broader contractual framework — parties, fees, liability, and termination. An Agreement With Provider Of Network Services combines the SLA with the full contract in a single document, which is simpler for straightforward engagements. Use a standalone SLA when you already have a master agreement in place and only need to document performance standards for a new service.",{"use_template":462,"template_plus_review":466,"custom_drafted":470},{"best_for":463,"cost":464,"time":465},"Small businesses engaging a local ISP or managed network provider for standard connectivity services with contract values under $25,000 per year","Free","1–2 hours",{"best_for":467,"cost":468,"time":469},"Mid-sized businesses, regulated industries, or contracts involving sensitive data where SLA, liability, and security terms require calibration","$300–$800 for a 1–2 hour technology lawyer review","2–5 days",{"best_for":471,"cost":472,"time":473},"Enterprise network contracts exceeding $100,000 annually, multi-jurisdiction providers, or highly regulated sectors such as healthcare, financial services, or government","$2,000–$8,000+","2–4 weeks",[475,480,485,490],{"code":476,"name":477,"flag_asset_id":478,"note":479},"us","United States","flag-us","No single federal statute governs network services contracts, but HIPAA (healthcare), PCI-DSS (payment data), and the CCPA (California consumer data) impose vendor agreement requirements on clients in regulated sectors. State contract law applies to enforceability; California courts have applied a reasonableness standard to liability caps that may affect enforceability of extremely low caps. The FCC's open internet rules affect ISP conduct but do not override private contractual terms between businesses.",{"code":481,"name":482,"flag_asset_id":483,"note":484},"ca","Canada","flag-ca","PIPEDA (federally) and provincial privacy laws (notably Quebec's Law 25) impose obligations on businesses that share personal data with third-party network providers, requiring written contracts with specified security commitments. Quebec's Law 25 requires privacy impact assessments for cross-border data transfers. CASL (Canada's Anti-Spam Legislation) intersects when the network is used for electronic messaging. Contracts subject to Quebec civil law must be available in French for provincially regulated entities.",{"code":486,"name":487,"flag_asset_id":488,"note":489},"uk","United Kingdom","flag-uk","The UK GDPR (retained post-Brexit) requires written data processing agreements with network vendors that handle personal data, including mandatory breach notification within 72 hours. The Network and Information Systems (NIS) Regulations impose security obligations on essential service operators and their network providers. Unfair contract terms legislation (UCTA 1977 and the Consumer Rights Act 2015) may limit the enforceability of very broad liability exclusions in business-to-business contracts.",{"code":491,"name":492,"flag_asset_id":493,"note":494},"eu","European Union","flag-eu","GDPR Article 28 mandates a written data processing agreement whenever a network provider processes personal data on behalf of a client — this is a strict legal requirement, not optional. The EU NIS2 Directive (effective October 2024) expands security obligations to a wider range of entities and their network suppliers. Cross-border data transfers outside the EEA require additional safeguards (Standard Contractual Clauses or adequacy decision). Member states such as Germany and France have additional sector-specific telecom and data protection requirements.",[223,235,239,496,247,497,498,499,500,501,502,239],"service-level-agreement-D778","non-disclosure-agreement-nda-D12692","master-service-agreement-D12657","data-processing-agreement-D13954","vendor-agreement-D13292","independent-contractor-agreement-D160","software-development-and-consulting-services-agreement-D800",{"emit_how_to":183,"emit_defined_term":183},{"primary_folder":94,"secondary_folder":505,"document_type":506,"industry":507,"business_stage":508,"tags":509,"confidence":514},"services-and-consulting","agreement","general","all-stages",[506,510,511,512,513],"it","contract","vendor","network-services",0.95,"\u003Ch2>What is an Agreement With Provider Of Network Services?\u003C/h2>\n\u003Cp>An \u003Cstrong>Agreement With Provider Of Network Services\u003C/strong> is a legally binding contract between a business (the client) and an external vendor responsible for delivering, managing, or maintaining network infrastructure — including internet connectivity, WAN links, VPN services, managed firewalls, and related components. It translates the commercial and technical expectations of the relationship into enforceable obligations: scope of services, measurable uptime commitments, data security standards, fees, liability limits, and the conditions under which either party can exit. Unlike a generic service contract, this agreement addresses network-specific risks such as outage credits, breach notification timelines, and bandwidth guarantees that general templates do not capture.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Operating without a signed network services agreement means your provider has no contractual obligation to meet any specific uptime standard, notify you of a security incident within any defined window, or return your configurations when the relationship ends. A network outage without an SLA leaves you with a general breach-of-contract claim and no automatic credit mechanism — expensive and slow to pursue. For businesses in regulated industries, the absence of a written vendor agreement with security provisions can itself constitute a compliance violation under HIPAA, GDPR, or PCI-DSS, independent of whether a breach actually occurs. This template gives you a professionally structured starting point that covers the clauses network service engagements consistently require, so you spend your negotiation time on the numbers that matter — uptime thresholds, liability caps, and fee escalators — rather than building the framework from scratch.\u003C/p>\n",1778773575223]